Юлія

YULIIA ARTIUK
JUNIOR DATA ANALYST

[open contact info](look above in the "contact info" section) [open contact info](look above in the "contact info" section) [open contact info](look above in the "contact info" section) Warsaw, Poland

SUMMARY
Communicative and responsible professional with strong analytical thinking and attention to detail. Extensive experience in the
banking sector. Skilled in data analysis, processing, and visualization using SQL, Python, Excel, Power BI, Tableau, and Looker
Studio. Experienced in data collection and cleansing, creating reports and interactive dashboards, and automating reporting
processes. Able to transform data into clear insights and actionable recommendations to support business decision-making.
Eager to grow in the field of Data Analytics and help businesses make data-driven decisions.
SKILLS
HARD SKILLS
SQL, Python, Advertising Companies Analysis, A/B Tests, Product Analysis, Business Metrics, Data Visualization, Data Cleaning
& Validation
TOOLS
Amplitude, Google Analytics, Tableau, Looker Studio, Power BI, Pandas, NumPy, Matplotlib, Seaborn, Jupyter Notebook,
BigQuery, Google Sheets, Excel
PROJECT EXPERIENCE
Sales & User Analytics
https://public.tableau.com/views/SalesUserAnalytics/Dashboard1?:language=en-US&:sid=&:redirect=auth&:display_count=n&:origin=viz_share_link

Tool: Tableau
Business Problem: analyzed business profitability across locations, products and user activity.
Data Analysis: examined Revenue, ARPPU, Paid Users and user activity trends over time.
Dashboard: Built an interactive dashboard to visualize key business KPIs.
Insights: Certain locations consistently generate higher revenue, indicating stronger purchasing power or more effective
acquisition channels.
Seasonality was observed: ARPPU sometimes increased even when the number of paid users stayed stable or declined.
Identified top revenue-driving products as well as high-traffic but low-monetization ones.
Revenue is driven not only by the number of paid users but also by their value (ARPPU).

User Game Activity Analytics
https://public.tableau.com/views/UserGameActivityAnalytics/Dashboard1?:language=en-US&:sid=&:redirect=auth&:display_count=n&:origin=viz_share_link
Tool: Tableau
Business Problem: Analysis of user behavior on a digital platform.
Data Analysis: Calculated key metrics (Revenue, ARPPU, Paid Users, User Activity) and performed segmentation by age groups
and activity periods.
Dashboard: Created an interactive dashboard with heatmap visualizations to analyze user behavior.
Insights: Identified peak activity periods with the highest engagement and revenue. Found that certain age groups have higher
ARPPU and conversion rates. Confirmed a relationship between user activity and monetization
Result: Provided actionable recommendations to improve onboarding, retention and marketing strategies for low-activity
users.

WORK EXPERIENCE
Hagen Sp. z o.o.

Office assistant
January 2024 - April 2025
Organized and maintained office document flow, ensuring accurate processing of documents, correspondence, and internal requests.
Processed internal requests and supported structured information flow between team members.
Supported daily administrative operations by handling documentation and coordinating routine office processes.
BANK MILLENNIUM S.A.

Intern at the Direct Banking Department
July 2023 - October 2023
I worked for 3 months, from July 25 to October 25, 2023.
Provided telephone customer service, efficiently resolving inquiries and contributing to a positive customer experience.

Actively promoted banking products and services to clients, contributing to goal achievement and improving overall performance.

UNIQA TU S.A oraz UNIQA TU na Życie S.A.
Junior Specialist in the Customer Service Department.

April 2022 -June 2022
Inbound and outbound telephone customer service

Registration of insurance documents

UNITED COLOURS OF BENETTON
Seller

October 2017 - March 2018
Customer service building and maintaining positive and lasting relationships with customers

Cashier operations
Receiving goods
From 2004 to 2013, I worked in the banking sector in Ukraine in such positions:
Leading economist in the personal services department
Chief economist in the retail customer services sector

Senior specialist in the operations department
Senior economist in the operations department at a bank branch
Assistant manager in the small business services department
Manager in the personal services department

Central branch controller
Chief economist in the credit administration sub-unit.

Retail Sales Specialist
Leading specialist in the customer account management department of the Retail Sales Department
Customer Service Economist
Cashier

Worked in banking operations, client account management, retail banking, and credit administration roles.
Prepared regular reports and analytical summaries in the credit administration area.

Created and verified credit documentation, ensuring accuracy and completeness of client and credit-related information.
Cooperated with other bank departments to support operational processes and document flow.
Provided customer support and resolved client inquiries through direct and telephone communication.

EDUCATION
2025-IT School "GoIT"
Data Analysis
2022 -Cosinus Post-Secondary School

Specialization: Postal and Financial Services Technician
2010 - Yuri Bugai International Scientific and Technical University (Zhytomyr, Ukraine)

Specialization: Finance
2004 - Technical Vocational School (Zhytomyr, Ukraine)
Specialization: Accountant, Computer Operator
LANGUAGES
English - Pre-Intermediate Polish - Intermediate Ukrainian - Native