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Customer support representative

Considering positions:
Customer support representative, Operation manager, логіст, Support manager, Marketing manager, менеджер з логістики, SMM-менеджер
City of residence:
Lviv
Ready to work:
Lviv, Remote

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Anatoliy Oleksiuk
Lviv, Ukraine | [open contact info](look above in the "contact info" section) | [open contact info](look above in the "contact info" section)

SUMMARY

Detail-oriented and communicative professional with a Bachelor's degree in International
Economic Relations and practical experience in US operations, customer communication, and
sales. Skilled in issue resolution, client relationship management, and CRM operations in
fast-paced environments. Fluent in English and focused on delivering exceptional customer and
operational support.

EXPERIENCE

Just School
Sales Manager | July 2025 – August 2025
● Made dozens of outbound calls daily to potential clients and explained our services
clearly.
● Learned how to communicate with different types of people and handle objections calmly.
● Entered and updated client information in the company CRM system accurately.
● Worked in a fast-paced environment where quick reactions and stress resistance were
necessary.

United Fleet Corp
Truck Dispatcher | May 2026 – August 2026
● Coordinated and dispatched freight across the US, optimizing routes and maximizing
equipment utilization.
● Negotiated freight rates with freight brokers (via DAT) to secure top-paying loads.
● Maintained continuous communication with drivers, tracking transit updates and providing
24/7 issue resolution for delays or check-in requirements.
● Handled rate confirmations, load tracking, and daily operational documentation accurately.

EDUCATION

Lviv Polytechnic National University (NULP)
Bachelor's Degree in International Economic Relations | Graduated: 2026

SKILLS
● Skills: Freight Dispatching, Load Boards (DAT), Rate Negotiation, Driver & Broker
Communication, Problem Solving, Route Coordination, CRM Data Entry, Stress
Resistance.
● Languages: English (B2), Ukrainian (Native)

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