Арсен

Агент підтримки користувачів

Age:: 19 years
City of residence:: Ternopil
Ready to work:: Remote

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ARSEN TETIUK

(look above in the "contact info" section) SUMMARY
(look above in the "contact info" section)
Tech-savvy IT student with a strong focus on problem-solving and
(look above in the "contact info" section) client communication. I have strong English communication skills
and practical experience in helping users with technical and
general issues. I know how to explain technical things in simple
Warsaw, Poland
words and always aim to provide quick, polite, and effective
support.

EXPERIENCE

QA -Tester & Tech Support Archformation | Oct 2024 – Apr 2025

Communicate with clients to understand their needs and help fix
website issues.

Testing web features for bugs and explain technical problems in
simple words.

Delivery Courier Glovo, Warsaw | Nov - Dec 2025

Handle live customer requests and solve delivery issues on the go.

Maintain a polite and helpful attitude in fast-paced, stressful
situations.

EDUCATION

Vizja University, Warsaw, Poland
Bachelor's Degree in Computer Science
Expected Graduation: 2027

SKILLS

Customer Service: Clear communication, patience, active
listening, and conflict resolution.

Technical Skills: PC/Mac troubleshooting, basic web testing,
quick adaptation to new software.

Personal Traits: Fast learner, highly organized, and able to work
well under pressure.

English: B2

Polish: B1

Ukrainian: Native

Арсен

Агент підтримки користувачів

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