Ольга

OLHA POLTAVETS
[open contact info](look above in the "contact info" section)
LinkedIn
Montreal, Quebec

HIGHLIGHTS
Result-driven Influencer Marketing Manager with 4+ years of hands-on experience creating and scaling influencer campaigns. Proven ability to manage large budgets ($100K+), boost online sales (+20%), and grow engagement (+35%) through strategic collaborations and creative storytelling.
Highly organized, empathetic, and client-oriented, with a flair for trendspotting and turning ideas into results.

Skills: MS office, Mailshake, Slack,Toggle, Pipedrive, Intercom, Google Docs, Google Sheets

Languages: English (Advanced), French (Pre- Intermediate), Russian (native), Ukrainian (native)

Work Experience

Publicfast company, Remote — Influencers Marketing Manager
December 2020– October 2024 (3 yrs 10 mos)

● Collaborated with the team to develop cross-platform strategies, boosting brand visibility on TikTok, Instagram, and Facebook.
● Implemented tracking tools to monitor and optimize campaign performance.
● Creating mailings for bloggers, analyzing market trends.
● Launching influencer campaigns.
Achievements:
● Successfully launched multiple influencer campaigns, increasing client reach by 25%.
● Developed innovative communication strategies for engaging influencers, leading to long-term partnerships.
● Spearheaded customer-centric improvements, resulting in 20% better client retention.

Publicfast company, Remote — Customer success manager
September 2019– December 2020 (1 yr 2 mos)

● Managed onboarding processes for new clients
● Developed customer satisfaction surveys and leveraged insights to improve product adoption rates by 15%.
● Analyzing customer feedback to improve processes and enhance customer satisfaction.
Achievements:
●Improved customer satisfaction scores
● Increased product adoption or usage rates.
Dimax Ukraine — Personal assistant
November 2016 —November 2019 (3 yrs)
● Coordinated logistics for high-profile meetings, ensuring timely delivery of documents and agendas.
● Monitored email correspondence, prioritizing critical issues and drafting responses as needed.
Achievements:
● Implemented an advanced scheduling system that reduced missed appointments by 30% and increased efficiency for executive meetings.
● Coordinated high-profile events and travel logistics, consistently exceeding expectations, leading to a 95% client satisfaction rate.
Education
Master diploma in civil law 2009–2015 Academy of Advocacy of Ukraine, Kyiv, Ukraine
ADDITIONAL EDUCATION
SMM specialist by Genius Space (online course) - March 2023

Participated in a learning mobility Erasmus project Face 2 faith, Armenia - October 2019