Вікторія

VIKTORIIA MISHCHENKO
E [open contact info](look above in the "contact info" section)- Poland; [open contact info](look above in the "contact info" section) - Ukraine [open contact info](look above in the "contact info" section)

BASIC INFORMATION
Highly-motivated and ambitious person with excellent time management. Seeking to apply my management abilities and business
development, project planning skills in Managing field. Multitasking and innovative team-player with outstanding skills to work with
both cross-cultural and cross-functional teams. Having open-minded personality and constant thirst for knowledge, focused on
effective achievement of goals in set deadlines.

EXPERIENCE
Financial analyst (AML and KYC)
AML RightSource
C 2022 e Krakow
Responsibilities:
L1 and L2 analyst of AML investigations
recognizing red flags for financial crimes
writing narratives
analysis of financial activity and alert defenitions
open source search
making decisions for escalation or closure of the case

Restaurant owner
The Pizza
C 02/2020 - 03/2021 e Kyiv
Responsibilities:
opening / design / documents
maintaining Google,Facebook and Instagram accounts
staff training and motivation (6 people)/ quality control
financial reporting
working with suppliers
creating a pleasant atmosphere and a stable customer base
taking part in donation program/ monthly visit of orphans to the master class and lunch

Rent manager in Airbnb/Booking/VRBO platforms
Vocation Rental Kyiv
C 05/2016 - 05/2020 e Kyiv
Responsibilities:
creating an account for each apartment (photo, description)
communicating with customers
scheduling meetings / check-ins/check-outs
adjusting the work of staff (cleaning, minor repairs, transfer)
documentation and financial reports to the owners
solving problems and issues / creating a positive reputation for accommodation facilities, quality control

EDUCATION
Master of Hotel and Restaurant Business and Tourism
National University of Food Technologies
C 09/2012 - 05/2017 e Kyiv
During my studies at the university, I took an active part in the life of the university and was on many exchange programs abroad:
⁃ Work and travel (2014, Massachusetts, USA, clerk at the supermarket and hostess at the restaurant (extra job))
⁃ Animafest Experience (2015, Fuerteventura, Spain, guests service agent at the hotel)
⁃ student exchange supported by Varna University of Management (2016, Varna, Courses: Tourism Manager, front desk manager at the hotel)


Additional coursess: Software tester/ QA
Skill UP
C 01/2021 - 04/2021 e Kyiv

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LANGUAGES
Ukrainian Native Russian Native English Advanced

VOLUNTEERING
MEMBER OF ORGANIZATION
Friendshelp.ua
C 09/2020 - Ongoing
Charitable organization that helps orphans

SKILLS
time management

marketing research

staff training and development

financial analysis

strategic planning

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