Іван

Ivan Dehterov
Carlow [open contact info](look above in the "contact info" section) 0852003907

Personal Profile
Motivated and versatile professional with over 14 years of experience in sales and administration,
supported by a strong technical background. Extensive experience in invoicing, client data
management, documentation, and coordination of regional operations Currently providing ongoing
remote administrative and invoicing support, and now seeking a long-term role where accuracy,
organisation and reliability are valued.
Key Skills
Administrative and office coordination
Invoice preparation and basic accounting support (ERP / 1C)
Client data management and documentation accuracy
Customer communication and after-sales service
Preparation of quotations and commercial documentation
Scheduling, organisation and multitasking
Team coordination and operational supervision
Technical understanding and structured problem-solving
Adaptability, reliability and teamwork across departments
Work Experience
De Paul Charity Carlow 01.2024 – 01.2025
Receptionist
Control of entry and exit of visitors
Maintaining records and journals
Acceptance of rental payments and issuing financial receipts
Issuing and managing medications and personal belongings
Handling resident enquiries and resolving day-to-day issues
Answering phone calls and supporting general reception duties

LLC Citіbiz Lviv, Ukraine
Regional Office Manager – Sales & Administration (Remote Support)
2008 ‐ Present (Ireland-based, remote since June 2022)
Managed regional office operations, customer relationships and administrative workflows.
Led and coordinated day-to-day sales and administrative activities.
Prepared invoices, commercial quotations and pricing documentation using ERP
system (1C).
Maintained and updated client data, contracts and internal records.
Provided ongoing remote administrative and invoicing support to ensure continuity of
operations.
Resolved customer issues, supported repeat business and improved internal processes.

LLC Lviv Bus Plant, Lviv, Ukraine 2007‐2008
Design engineer ( 1st Category)
Development of technical documentation for buses and trolleybuses
Preparation of specifications, tables and technical descriptions
Updating drawings according to production changes
Maintaining change history and technical registers

LLC Lviv Bus Plant, Lviv, Ukraine 2006‐2007
Warranty Service Department Engineer (1st Category)
Receipt and processing of complaints from customers
Establishment of whether the case falls within the warranty regulations
Preparation of technical reports, defect reports
Coordination of component replacement with production and supply departments
Maintaining records of warranty cases in the internal database
Preparing warranty certificates, information on the return of defective parts
Preparing reports for management (monthly/quarterly)
Transferring information about typical failures to the UGK (Chief Designer's Department)
On‐site visits (if necessary) ‐ for inspection and recording of breakdowns

Technical Service Detachment of the Ministry of Emergency Situations 2005
Lviv, Ukraine
Head of the Service Group of the Transport and Economic Division
Issuing waybills to drivers
Monitoring the technical condition of the unit's vehicles
Control and organization of daily and periodic technical inspections and repairs of vehicles
by drivers
Instructing drivers before departures

Kane Engineering, Co. Down, Northern Ireland 2002 ‐ 2004
Welder (Manufacturing Environment)
Exposure to manufacturing processes, quality standards and workplace health & safety.
Education and Qualifications
IT School GO IT 11.2024 ‐ 03.2025
QA Manual
Carlow County Development Partnership 20.03.2024
Health & Safety in the Workplace
HSE (Health Service Executive), HSeLanD 05.03.2024
Communicating Effectively through Open Disclosure
Interregional Higher Vocational School of Communications of Lviv 11.2005-02.2006
Computer Data Entry Operator
Odesa Institute of Transport 1991‐1995
Bachelor’s in Automotive Operation Engineering

Hobbies and Interests
Swimming, Football, Learning foreign Languages, reading.