Ганна

HANNA KRYSHTAL
Administrative & Project Support Coordinator
Calgary, AB | [open contact info](look above in the "contact info" section) | [open contact info](look above in the "contact info" section)

Profile
Detail-oriented Administrative & Project Support professional with experience assisting cross-functional teams,
coordinating schedules, and managing documentation. Skilled in task tracking, stakeholder communication, and
supporting day-to-day operations. Strong organizational skills with a proactive and learning-oriented approach.

Skills
Project Coordination & Administrative Support | Documentation Management | Problem Solving |
Organization | Time Management & Prioritization | Microsoft Office | Google Workspace | CRM Systems|
Trello | Slack | Canva | Languages: Ukrainian, Polish

Professional Experience
Receptionist / Administrative & Operations Coordinator May 2024 – Present
Dealership “Capital Chevrolet Buick GMC”, Calgary, AB
• Managing complex vehicle inventory records and administrative workflows with high attention to detail.
• Coordinating daily administrative and operational workflows across multiple departments.
• Supporting internal processes by organizing documentation, tracking vehicle inventory, and maintaining records.
• Managing incoming communication, ensuring timely follow-ups and effective information flow.
• Assisting with task prioritization and providing administrative support for management and sales teams.
• Processing payments and maintaining accurate transaction records, supporting financial accuracy.

Operation Coordinator and Cleaner (part-time) Oct 2023 – May 2024
“:AM Cleaning”, Calgary, AB
• Coordinated order fulfillment processes from request to delivery.
• Tracked inventory levels and supported resource planning to avoid shortages.
• Assisted in process improvements that increased operational efficiency.
• Maintained service quality standards across multiple client locations.

IT Training Project Coordinator June 2021 – July 2023
“Versim”, Poznań, Poland
• Coordinated IT training projects from supporting planning through completion.
• Monitored project timelines and outcomes to ensure 100% success rate and client satisfaction
• Developed and executed marketing support materials, including professional brochures, monthly newsletters, and
engaging LinkedIn content to promote training programs.
• Managed schedules, timelines, and participant communications.
• Supported trainers and stakeholders before, during, and after programs.
• Prepared project documentation, presentations, and learning materials.

Education and Training
Diploma in Project Management | LABA, online Professional Program Oct 2024 – Dec 2024
Diploma in Social Media Manager | LABA, online Professional Program July 2024 – Sep 2024
Bachelor’s degree in Cosmetology | University of Education and Therapy, Poland Sep 2020 – June 2023
Bachelor’s degree in Veterinary Medicine | Agrarian-Economic University, Ukraine Sep 2014 – July 2018