Аліса

Alisa Vobla

ID: 011661660 Date of birth: 01/01/2007 Place of birth: Romny, Ukraine

Nationality: Ukrainian Gender: Female Phone number: [open contact info](look above in the "contact info" section) (Mobile)

Email address: [open contact info](look above in the "contact info" section) Whatsapp Messenger: [open contact info](look above in the "contact info" section)

Address: Gnidasha 10a, 1, 42000, Romny, Ukraine (Home)

ABOUT ME

I am a highly motivated and dedicated International Law student with a strong academic background in international
law, Ukrainian domestic law, and international relations. My studies have developed my analytical thinking, legal
reasoning, research, and problem-solving skills, enabling me to evaluate complex legal and political issues from
multiple perspectives.

Through academic coursework, legal research, and presentations, I have gained experience in analyzing legislation,
international treaties, legal doctrines, and contemporary international affairs. I am capable of processing large
amounts of information, identifying key issues, constructing well-reasoned arguments, and presenting ideas clearly
and effectively.

My goal is to build a career in the legal field, where I can apply my legal knowledge, analytical mindset, and research
skills to address complex legal challenges and contribute to the development of effective legal solutions in both
national and international contexts.

EDUCATION AND TRAINING

09/2024 – CURRENT Kharkiv, Ukraine
BACHELOR OF INTERNATIONAL LAW V.N. Karazin Kharkiv National University

16/02/2026 – 10/07/2026 Zagreb, Croatia
ERASMUS+ EXCHANGE PROGRAM University of Zagreb

Field of study International law

01/07/2026 – CURRENT
ONLINE SCHOOL OF BUSINESS ADVOCACY SEBA

WORK EXPERIENCE

PRIVATE ENGLISH TUTOR – SELF-EMPLOYED – 10/2024 – 02/2026

• Conducted private English lessons for students of different age groups and language levels
• Helped students improve grammar, vocabulary, speaking, reading, and writing skills
• Prepared personalized study materials and lesson plans based on individual learning needs
• Assisted students with school assignments, exam preparation, and conversational English
• Developed strong communication, organizational, and problem-solving skills through one-on-one teaching

SUPPORT AGENT – GISMART – 12/08/2026 – 15/09/2026

• Provide customer support via email, assisting users with subscription, payment, account, and technical issues.
• Investigate and resolve customer requests related to refunds, cancellations, billing, and subscription
management.
• Work with support and internal tools, including Zendesk, Stripe, PayPal, Primer, Retool, Amplitude, and Google
Play Console.
• Communicate with customers in English, adapting responses to different situations and customer needs.
• Collaborate with internal teams to investigate complex cases and provide accurate solutions.

• Maintain a high level of response quality while meeting productivity and customer satisfaction targets.
• Analyze customer issues and feedback to identify recurring problems and improve the overall user experience.

LANGUAGE SKILLS

Mother tongue(s): UKRAINIAN | RUSSIAN
Other language(s):

UNDERSTANDING SPEAKING WRITING

Listening Reading Spoken production Spoken interaction

ENGLISH C1 C1 B2 B2 C1

Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user

SKILLS

Interpersonal Skills

Public speaking and debating Teamwork cross-cultural understanding manage time communication
speak different languages critical thinking Research skills adapt to change Presentation skills Fast
Learning and Adaptability

Hobbies and interests

Athletics national championships Regional champion in track and field Traveling and exploring different
cultures Participating in debates and discussions