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Спеціаліст підтримки
- Considering positions:
- Спеціаліст підтримки, менеджер з підтримки клієнтів, оператор технічної підтримки, Customer support representative, спеціаліст з продажу
- Age:
- 22 years
- City of residence:
- Odesa
- Ready to work:
- Remote
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Maksym Kravchuk
[open contact info ](look above in the "contact info" section) | [open contact info ](look above in the "contact info" section)
[open contact info ](look above in the "contact info" section) | Valparaiso, Chile
Telegram: @nach1lli
[open contact info ](look above in the "contact info" section)
Key Skills
__________
✓ Conflict resolution ✓ Data research & analysis ✓ Negotiation
✓Team collaboration & leadership ✓Client & public communication
✓Crisis management / Resilience ✓ Knowledge of international law
Work experience
__________
Investigator / PDI Ukraine - Odesa (April 2024- December 2025)
Conducted comprehensive, thorough, and impartial pre-trial investigations of criminal
offenses. Organized teamwork at crime scenes. Documented investigative actions and
interacted with databases using computer technology. Resolved conflict situations through
dialogue. Created and edited international documents in English.
Responsibilities:
Maintained effective communication with individuals and the public;
Managed and optimized paper work on the evidence place;
Led teams and organized workflows on-site;
Developed strategies and action plans for pre-trial investigations;
Utilized databases to extract and analyze critical information for pre-trial
investigations;
Collaborated with interdepartmental teams and external organizations;
Resolved conflict situations efficiently;
Used the Microsoft Office suite to create and edit documents, spreadsheets, and
presentations.
Created and edited documents for international cooperation (English).
Education
__________
Odesa State University of Internal Affairs, Master’s Degree Law / Ukraine / (2020-2026)
Interlingua English school, Odesa, Ukraine (2018-2020)
Middle and high school, Odesa, Ukraine
LANGUAGES
• English – C1 (Advanced) • Spanish – A2 (Elementary / Pre-Intermediate)
• Ukrainian – С2 / Native • Russian – C2 / Native
Additional information
__________
Free time interests: Sports activities, Chess, Travel, Driving, Guitar.
[
[
Telegram: @nach1lli
[
Key Skills
__________
✓ Conflict resolution ✓ Data research & analysis ✓ Negotiation
✓Team collaboration & leadership ✓Client & public communication
✓Crisis management / Resilience ✓ Knowledge of international law
Work experience
__________
Investigator / PDI Ukraine - Odesa (April 2024- December 2025)
Conducted comprehensive, thorough, and impartial pre-trial investigations of criminal
offenses. Organized teamwork at crime scenes. Documented investigative actions and
interacted with databases using computer technology. Resolved conflict situations through
dialogue. Created and edited international documents in English.
Responsibilities:
Maintained effective communication with individuals and the public;
Managed and optimized paper work on the evidence place;
Led teams and organized workflows on-site;
Developed strategies and action plans for pre-trial investigations;
Utilized databases to extract and analyze critical information for pre-trial
investigations;
Collaborated with interdepartmental teams and external organizations;
Resolved conflict situations efficiently;
Used the Microsoft Office suite to create and edit documents, spreadsheets, and
presentations.
Created and edited documents for international cooperation (English).
Education
__________
Odesa State University of Internal Affairs, Master’s Degree Law / Ukraine / (2020-2026)
Interlingua English school, Odesa, Ukraine (2018-2020)
Middle and high school, Odesa, Ukraine
LANGUAGES
• English – C1 (Advanced) • Spanish – A2 (Elementary / Pre-Intermediate)
• Ukrainian – С2 / Native • Russian – C2 / Native
Additional information
__________
Free time interests: Sports activities, Chess, Travel, Driving, Guitar.
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