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Work experience

Production Manager (IGaming)

from 08.2025 to 05.2026 (10 months)
Private Company (name under NDA), Дистанційно (IT)

Managed a portfolio of 100+ Android applications in the iGaming vertical, overseeing the end-to-end publishing process on Google Play across both individual and corporate developer accounts, with a focus on compliance, account health, and risk mitigation.
Coordinated with partners and account holders to facilitate app publishing, account management, and compliance-related activities.
Handled account and application suspension cases, prepared appeals, and successfully resolved issues related to Google Play Policy compliance.
Sourced, acquired, established, and maintained Google Play Developer accounts to support publishing operations.
Oversaw release management processes, monitored publication statuses, and ensured smooth deployment of applications across all stages of the release lifecycle.
Conducted risk assessment and compliance monitoring to minimize publishing disruptions and policy violations.
Collaborated with cross-functional teams to troubleshoot publishing issues and optimize operational workflows.
Managed day-to-day communication and project coordination through Jira, Telegram, WhatsApp, and Upwork.
Maintained documentation, tracked publishing performance, and ensured timely execution of operational tasks.

Client Relationship Manager

from 02.2024 to 12.2024 (11 months)
LLC “NAFTA - EXPRESS”, Хмельницький (Оптова торгівля, дистрибуція, імпорт, експорт)

Effective communication with clients to ensure a high level of satisfaction with their needs.
Development of deep industry and market expertise to understand the specifics of client requirements.
A consultative approach to solving clients' business challenges, which includes thoroughly understanding their goals and needs.
Building long-term and mutually beneficial relationships with clients through active interaction and support.
Collecting and analyzing client feedback for continuous service and product improvement.

Account Manager, Sales Manager

from 02.2023 to 01.2024 (1 year)
LLC “PODDILYA TRANS NAFTA”, Хмельницький (Роздрібна торгівля)

Coordination of strong customer relationships with key stakeholders to ensure long-term satisfaction and business growth.
Providing comprehensive client support, assisting in account management, resolving issues, and offering detailed consultations on products and services.
Development and negotiation of commercial contracts, ensuring alignment with business objectives and legal requirements.
Negotiation with international partners to establish and strengthen long-term collaborative relationships.
Coordination of legal and operational aspects of client cooperation to ensure smooth contract execution.
Creation and implementation of strategic plans to attract new clients and enhance competitive positioning.
Searching for suppliers, communicating effectively, and establishing international procurement partnerships to support operational needs.

Education

КНУ імені Тараса Шевченка

Право, Київ
Higher, from 2019 to 2025 (6 years)

Additional education and certificates

No additional education or certificates.

Knowledge and skills

• Наполегливість
• Jira
• Confluence
• Google Sheets
• Комунікабельність
• Робота з клієнтами
• Здатність до навчання
• Уміння аналізувати
• Робота в команді
• Slack

Language proficiencies

• English — average
• Ukrainian — fluent