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Елеонора

Support manager

City of residence:
Lviv
Ready to work:
Remote

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Eleonora Khymynets
[open contact info](look above in the "contact info" section) [open contact info](look above in the "contact info" section) Ukraine

A communicative and detail-oriented Applied Linguistics
student with a certified B2 level of English. Proven
experience in customer support (handling
inbound/outbound calls and resolving issues) and
teaching. Skilled in multicultural communication, active
listening, and problem-solving under pressure.
Passionate about helping clients and delivering excellent
support in a dynamic environment.

Work Experience
Freelance English tutor
September 2025 - present
Teaching English to young learners for over a year.
Creating custom lesson plans and interactive
materials to track student progress.
Successfully
Customer Support Representative Education completed the 1st
(Period of a few months) year of Bachelor's
Applied Linguistics degree (Expected
Handled inbound/outbound calls and processed graduation: 2029).
customer applications.
Registered clients for lessons and resolved technical
or organizational issues. Hobbies and Interests
Freelance Presentation & Graphic Designer
Graphic Design: Creating visual content and
Project-based experimenting with modern presentation
Designed structured, visually appealing presentations layouts.
and marketing materials. Foreign Languages: Exploring new
Worked with Canva, PowerPoint, and Google Slides methodologies for language learning and
based on client requests. practicing conversational English.
Psychology & Communication: Reading books
Key Skills on interpersonal communication and human
Soft Skills: Time
behavior.
Languages:
English (B2 · Upper Intermediate) management, adaptability,
Ukrainian (Native) problem-solving, attention to
Czech (A2 · Elementary) detail, empathy.
German (Beginner / Currently
learning)

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