Олександр

Fedkovskyi
Oleksandr

PROFILE
Motivated and customer-focused student seeking a Customer Support
position. Strong communication, organizational, and problem-solving
[open contact info](look above in the "contact info" section) skills with the ability to build positive relationships with customers. Fast

[open contact info](look above in the "contact info" section) learner, responsible, and detail-oriented, eager to develop
professionally while delivering excellent customer service and ensuring
Ternopil, Ukraine
a positive customer experience.

WORK EXPERIENCE
EDUCATION Military Hospital of the National Guard of 2 years
I. Horbachevsky Ternopil National Medical
Ukraine
University
Zolochiv, Ukraine
Assistant Surgeon
Medicine
Assisted medical staff during procedures and patient
2023 - Present Ukraine care.
Managed documentation and coordinated
SKILL communication with patients.
Developed strong attention to detail, teamwork, and
Customer Support
problem-solving skills.
Customer Communication
Prima Pizza 5 months
Problem Solving
Zolochiv, Ukraine
Waiter
Active Listening
Conflict Resolution Provided excellent customer service in a fast-paced
environment.
Time Management
Assisted guests, handled requests, and resolved issues
Multitasking
promptly.
Attention to Detail
Developed multitasking, teamwork, and customer-
Teamwork
oriented skills.
Adaptability
Written and Verbal
Bio Light 3 months
Communication Online
Call Center Sales Representative
Customer Service
Conducted outbound cold calls and presented company
tress Management
services.
English (B1/B2)
Handled customer objections and maintained CRM
Cross-cultural
records.
communication Strengthened communication and customer interaction
skills.