Inna

Inna Liashchuk
Ukraine | [open contact info](look above in the "contact info" section) | [open contact info](look above in the "contact info" section) | Telegram: @innaliashchuk | [open contact info](look above in the "contact info" section)
liashchuk-568639245/

SUMMARY
Sales Manager with experience in warm leads and customer communication through calls and chats. Strong
communication and negotiation skills, ability to build trust with clients and maintain long-term relationships.
Experienced in remote work, self-organization, and working in fast-paced environments. Customer-oriented and
focused on achieving sales targets.

EDUCATION
Rivne State Humanitarian College

EXPERIENCE
Sales Manager 2025 – Present
• Worked with warm customer databases
• Conducted sales through phone calls and chats
• Identified customer needs and provided suitable solutions
• Maintained communication with clients and built long-term relationships
• Handled objections and guided customers through the sales process
• Achieved sales goals and maintained high-quality customer service
Project Manager Dec 2024 – Apr 2025
TheYovth — Marketing Agency
• Managed communication with clients and coordinated project delivery
• Ensured alignment between customer expectations and deliverables
• Collaborated with cross-functional teams and maintained workflow visibility
Project Manager Sep 2022 – Jul 2024
Takeoff — Web Design Agency
• Communicated directly with clients and clarified requirements
• Provided regular updates and maintained customer relationships
• Managed multiple projects simultaneously
Team Lead Dec 2021 – Jul 2022
Playrix Zagrava
• Led a team of up to 10 people
• Conducted meetings and performance reviews
• Coordinated teamwork and ensured timely task completion
Project Manager Jun 2019 – Oct 2021
wwwest.solutions
• Managed client communication throughout project lifecycles
• Gathered requirements and provided post-launch support

TECHNICAL SKILLS
Sales and customer communication
Work with warm leads
Phone and chat sales
Negotiation and objection handling
Relationship building and customer retention
Time management and self-organization
Problem-solving
Remote collaboration
CRM systems and task management tools
English – Upper-Intermediate

ADDITIONAL INFORMATION
- 4+ years of experience in client communication - 6 months of sales experience - Comfortable working remotely -
Strong communication and organizational skills - Detail-oriented and proactive