Юлія

[open contact info](look above in the "contact info" section)
Yulia Hlinchenko [open contact info](look above in the "contact info" section)

Living in Odesa, Ukraine

ABOUT ME CAREER SUMMARY

Professional with experience in customer Administrator
service, administration, and real estate. Skilled Confectionery Business | 10.2021 – Present
in building effective communication, organizing
workflows, and finding solutions in challenging Manage customer orders from initial inquiry to
situations. Responsible, quick to learn, and completion, providing support via phone, Telegram,
committed to delivering high-quality results. Viber, and WhatsApp.
Seeking opportunities for professional growth
Assist customers with product selection, calculate order
within a stable company offering a remote work
costs, confirm order details, and coordinate delivery or
environment.
pickup arrangements.

Maintain accurate order records and customer
SKILLS AND QUALIFICATIONS
information, ensuring timely processing and effective
communication.
Customer Service & Client Support
Administrative & Organizational Skills Monitor inventory levels, organize the purchase of
PC Proficiency, MS Office & Google Docs packaging and supplies, and coordinate with suppliers to
Order & Database Managemant support daily operations.
Communication, Problem-Solving &
Confidentiality Support the company’s social media accounts by
Attention to Detail & Time Management responding to customer inquiries, messages, and
comments, helping maintain customer engagement.

Prepare internal reports, track expenses related to
LANGUAGES
purchases, and assist with administrative tasks to
English - Intermediate ensure smooth business operations.
Ukrainian - Fluent
Real Estate Agent
Russian - Fluent
RentDay (Real Estate / Hospitality) | 08.2020 – 07.2021

Consulted clients on rental properties and handled
incoming calls and messages.
EDUCATIONAL AND TRAINING
Organized and conducted property viewings, matched
ODESA THEATRICAL AND ART COLLEGE Associate options to client needs, and supported clients throughout
Degree specializing in Artist-Makeup Critic the rental process.
2018–2022
Negotiated rental terms, assisted with lease agreements,
and coordinated move-ins and move-outs.

Managed property availability schedules and ensured
smooth communication between clients and property
owners.