Олена

OLENA SOSNA
Product / Business Analyst
Remote work | [open contact info](look above in the "contact info" section) | [open contact info](look above in the "contact info" section) | Telegram: @Lens_S23

PROFESSIONAL SUMMARY

Business Analyst with 6+ years of experience delivering web and mobile products across product and outsourcing
environments. Experienced in full-cycle business analysis for both greenfield initiatives and mature products already on the
market, from discovery and pre-sale to requirements management, backlog grooming, delivery support, and release
coordination. Strong in direct stakeholder communication, structuring complex business needs, and translating them into clear,
actionable requirements for cross-functional teams.

Worked across travel, e-commerce, healthcare, fintech / trading, fitness, security, and internal business systems. Skilled in
stakeholder interviews, process modeling, user stories, acceptance criteria, API / integration requirements, UAT, and
collaboration with Product, Design, and Engineering teams to move ideas from ambiguity to implementation.

SNAPSHOT

CORE EXPERTISE DOMAIN EXPERIENCE
• End-to-end Business Analysis • Travel & Booking Platforms
• Product Discovery & Pre-sale • E-commerce
• BRD / PRD / SRS • Healthcare
• User Stories & Acceptance Criteria • Fintech / Trading
• BPMN / UML / Process Modeling • Fitness / Training Products
• Backlog Management & Grooming • Security & Access Control
• API & Integration Requirements • HR / Internal Systems
• UAT & Delivery Support • Dating & Social Platforms
• Stakeholder Management

PROFESSIONAL EXPERIENCE
Business Analyst | Mind Studios May 2025 - Mar 2026
• Led business analysis for FITR and HWPO - established fitness products with web, mobile, admin, and backend ecosystem,
active customers, and white-label capabilities.
• Owned client and stakeholder communication, ran regular syncs, clarified priorities, and drove requirement alignment across the
full delivery cycle.
• Managed requirements for coach / client flows, admin functionality, storefront, Education Hub, packages, white-label capabilities,
and Stripe / Zapier integrations.
• Prepared product requirements, BRDs, user stories, acceptance criteria, BPMN diagrams, backlog items, grooming and planning
inputs.
Business Analyst | AltexSoft Oct 2023 - Mar 2025
• Worked on international travel products for US and African clients, including destination discovery, travel planning, and
booking-related digital experiences.
• Contributed to an AI-powered travel web platform helping users discover destinations outside the US, filter preferences, and
build personalized travel options across Europe and Asia.
• Gathered requirements, prepared documentation, and aligned stakeholders and delivery teams on scope, feature definition,
product enhancements, and implementation details.
• Also supported AltexSoft's internal corporate content platform focused on educational content, company expertise, and
knowledge-sharing materials.
Business Analyst | Perpetio Dec 2022 - Oct 2023
• Worked on web and mobile products across dating, scooter rental, agriculture, and e-commerce domains, supporting discovery
and delivery phases.
• Participated in pre-sale and discovery activities, shaping early ideas into structured solutions through requirements, workflows,
documentation, and stakeholder communication.
• Led BA work for a fashion e-commerce platform with Shopify and TikTok / Instagram / Facebook integrations connecting live
promotional content with products displayed on the platform.
Business Analyst / Project Manager | Wiz-Team Apr 2022 - Dec 2022
• Worked in a product company on security and access-control solutions for international clients, including UN-linked security
workflows and World Cup security programs.
• Acted as a key contact for client representatives and international stakeholders, leading requirement clarification, progress
communication, and feature discussions.
• Combined BA and project coordination responsibilities; created clickable mockups and product flows to validate ideas and
communicate functionality visually.

Business Analyst / Project Manager | Impltech Jul 2020 - Mar 2022
• Worked across projects for primarily German and UK clients, covering healthcare, education, government-related systems, real
estate, dating, and digital products.
• Led BA activities for greenfield and existing products: discovery, stakeholder communication, requirements elicitation,
documentation, delivery support, and implementation clarification.
• Owned BA work for a UK trading platform, including complex business logic and formulas, API documentation, integration
requirements, and end-to-end product analysis.
Business Analyst (Department of Legal Entities) | Alfa Bank Feb 2019 - Apr 2020
• Analyzed business performance indicators, sales reports, and operational metrics to support internal decision-making and
management reporting.
• Prepared analytical materials, reports, and presentations for management, working with KPIs, budgets, and business data in a
structured corporate environment.
Commercial Analyst | Tickets.ua Jul 2017 - Dec 2018
• Worked with airline ticket sales analytics and supported commercial analysis for travel-related products and ticketing initiatives.
• Prepared forecasts, business plans, and competitor analysis to support commercial decision-making and platform improvements.
TOOLS
Jira • Confluence • Miro • Cawemo • Draw.io • Moqups • Swagger / OpenAPI • Postman • Google Sheets / Excel • Notion
EDUCATION
Taras Shevchenko National University of Kyiv - Master's Degree in Actuarial and Financial Mathematics
Taras Shevchenko National University of Kyiv - Master's Degree in Theoretical and Applied Statistics
Taras Shevchenko National University of Kyiv - Bachelor's Degree in Mathematics
CERTIFICATIONS & LANGUAGES
Business Analysis courses • Hillel School • BPMN 2.0
English - B2 | Ukrainian - Native | Russian - Native