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Alona Cherkashyna
Video Editor

[open contact info](look above in the "contact info" section) [open contact info](look above in the "contact info" section) Dnipro, Ukraine

Professional Profile

Adaptable and fast-learning specialist with experience in customer support and personal content creation
projects. Familiar with video editing, social media content, and AI tools. Quick to learn new workflows,
comfortable working in fast-paced environments, and motivated to continue developing creative and technical
skills.

Experience

Video Editor / Content Creator Remote
2024-09 - Present

Editing short-form videos for YouTube, Instagram, and TikTok

Creating advertising creatives for Facebook and Instagram

Working with dynamic editing, audience retention, and trending content formats

Managing and developing personal YouTube channels

Content analysis and testing different formats to improve reach and engagement

Working with Adobe Premiere Pro, After Effects, Blender 3D, AI tools

Customer Support Manager Remote
2023-07 - 2023-11

Providing support to English-speaking users via online chat and email communication

Assisting customers with payments, transactions, and technical issues

Resolving conflict situations and supporting users in stressful situations

Working night shifts

Customer Support Manager Dnipro
2022-06 - 2023-01

Processing financial transactions and verifying payment operations

Providing technical support to English-speaking customers via online chat

Monitoring payment accuracy and maintaining attention to detail

Working night shifts
Beauty Salon Administrator Dnipro
2021-09 - 2022-01

Managing social media: scriptwriting, filming, editing, and publishing content

Selling salon products and additional services

Managing the client database: appointments and phone communication

Education

Ukrainian State University of Science and Technologies Dnipro, Ukraine
Bachelor’s Degree in Cybersecurity 2019-09 – 2023-06

Навички

Adobe After Effects

Adobe Premiere Pro

Blender 3D

AI - tools (text, image, video animation, and audio generation: ChatGPT, Claude, Midjourney, Runway,
Kling, ElevenLabs ect.)

Google Sheets / Excel

Languages

Англійська - Просунутий Українська - Рідна

Courses

Motion design - Videomatica Academ – 2020-04-30

QA Tester HTML/CSS Development - Skil Up – 2021-02-19