Contact information

The job seeker has entered a phone number and email.

You can get this candidate's contact information from https://www.work.ua/resumes/19032771/

Work experience

Sales representative

from 01.2026 to 04.2026 (4 months)
Kanemos Ltd, Remote (Wholesale, distribution, imports, and exports)

Managed relationships with existing customers while identifying and acquiring new business opportunities
Promoted and sold company products to retailers, distributors and corporate clients
Prepared quotations, negotiated pricing and closed sales while maintaining profitability
Monitored inventory levels and coordinated with the warehouse to ensure timely order fulfillment
Resolved customer complaints promptly to maintain high levels of customer satisfaction
Conducted market research to identify competitor activities and emerging sales opportunities
ACHIEVEMENTS
Increased monthly sales revenue by 28% within three months through proactive customer acquisition and follow up
Improved customer retention by 20% through excellent after sales support and relationship management
Recognized by management for outstanding sales performance and commitment to customer service

Customer support representative

from 08.2025 to 12.2025 (5 months)
Alpha Date, Remote (Public and business services)

Handled over 100 customer interactions daily through chat
and email, ensuring timely responses and issue resolution
Managed multiple conversations at once while maintaining
accuracy and attention to detail
Maintained consistent performance while working extended
shifts of up to 12–15 hours
Responded to customer complaints with patience and clear
communication, helping to maintain customer trust
Worked within set daily targets, consistently meeting the
requirement of attending to a high number of clients

Education

National Technical University"Kharkiv Polytechnic Institute

Department of Political Science, Kharkiv
Higher, from 2018 to 2022 (4 years)

Knowledge and skills

• Time management
• MS Word
• Attentiveness
• Conflict resolution
• Email support
• Competent oral and written language

Language proficiencies

English — advanced