Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/19064226/

Work experience

Content Creator (Photo / Video)

from 10.2021 to 09.2025 (4 years)
Social Stocks Video Library, Київ (Маркетинг, реклама, PR)

- Photo/video content creation for social media platforms.
- Collaborations with brands and clients on content creation.
- Content planning, editing, and meeting deadlines.
- Resolved client concerns and ensured customer satisfaction.
- Maintained long-term professional relationships with clients.

Online English Tutor

from 09.2016 to 10.2020 (4 years 2 months)
Freelance, Дистанційно (Освіта, наука)

- Conducted online English lessons for students of different ages and backgrounds
- Grammar, vocabulary, and language structure
- Helped students improve speaking and communication skills
- Adapted learning materials to individual student needs
- Supportive and professional communication.

Online Communication Specialist

from 03.2013 to 07.2016 (3 years 5 months)
freelance, Дистанційно (Телекомунікації, зв'язок)

- Managed multiple simultaneous online chats in English.
- Assisted with inquiries, profile management, and ongoing customer interaction.
- Worked efficiently in a fast-paced environment requiring constant multitasking.
- Demonstrated strong attention to detail while handling several active conversations at once.
- Helped maintain a positive user experience through timely and effective communication.

Education

Маріупольський Державний Університет

Іноземних мов, Маріуполь
Higher, from 2010 to 2016 (6 years)

Knowledge and skills

• Patient
• Detail-oriented
• Educability
• English

Language proficiencies

• English — advanced
• Ukrainian — fluent

Additional information

Hi there!
I am client focused professional with a Master’s Degree in the field of Translation and experience in online communication, tutoring, client interaction, and creative project management. I have strong written English skills and proven ability to manage multiple conversations simultaneously while maintaining attention to details and service quality. Experienced in working remotely, handling client requests, solving problems, and building positive customer relationships. Currently seeking a remote Customer Support, Chat Support or Email Support position.