Катерина

KATERYNA GEICHENKO
Kyiv, Ukraine | [open contact info](look above in the "contact info" section) | [open contact info](look above in the "contact info" section)

Professional Summary
Travel and hospitality professional with 10+ years of experience in reservations
management, B2B travel partnerships, and luxury resort bookings. Extensive expertise in
Maldives destination management, handling FIT and group requests, negotiating with
resorts, and supporting international travel agents. Recognized for strong relationship
management, operational efficiency, and the ability to handle complex travel arrangements
in fast‑paced environments.

Core Competencies
• B2B Reservations & Travel Sales
• Luxury Resort Bookings (Maldives)
• FIT & Group Travel Management
• Partner & Supplier Relationship Management
• Quotation Preparation & Revenue Monitoring
• Client Service & Problem Resolution
• Operational Coordination & Process Improvement
• Remote Team Collaboration
• Travel Product Presentation & Training

Professional Experience
Viluxur Holidays Pvt. Ltd., Maldives – Reservations Manager (Remote)

April 2025 – Present

• Oversee B2B reservations operations for international travel partners booking Maldives
resorts.
• Manage complex FIT and group inquiries while ensuring accurate quotations and timely
confirmations.
• Maintain strong working relationships with resort partners and travel agents.
• Monitor booking performance and prepare profit and loss reporting for senior
management.

Viluxur Holidays Pvt. Ltd. – Reservations & Sales Executive

Oct 2020 – Mar 2025 (Remote) | Oct 2012 – Jul 2016 (Office)

• Handled B2B reservations for luxury Maldives resorts for international agents.
• Prepared quotations, processed bookings, and coordinated directly with resorts
regarding availability and rates.
• Managed invoicing, vouchers, and payment follow‑ups with travel partners.
• Organized FAM trips and conducted resort inspections to strengthen product
knowledge.
• Represented the company at travel fairs, product presentations, and marketing events.

Connect Abroad Corporation – Client Support Manager

Jan 2017 – Aug 2020 | Kyiv, Ukraine

• Supported clients throughout the full application process for international education
and internship programs.
• Managed communication with global partner organizations and handled documentation
and visa preparation.
• Maintained client records and monitored payments while ensuring high customer
service standards.

Anex Tour Ltd. – Assistant Accountant

Feb 2009 – Sep 2012 | Ukraine

• Handled proforma invoices, tracked partner payments, and supported accounting
operations.

Elegance Hotels International – Guest Relations Trainee

Jun 2008 – Oct 2008 | Marmaris, Turkey

• Assisted guests with requests, resolved service issues, and supported guest relations
operations.

Education
Master’s Degree in Tourism Management – Kyiv Slavonic University (2005–2010)

Languages
English | Ukrainian | Russian