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Yana

Менеджер роботи з клієнтами

City:
Kyiv

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IANA GUSAR SAMUSENKO
Export Operations & International Trade Manager
Murcia, Spain | [open contact info](look above in the "contact info" section) | [open contact info](look above in the "contact info" section)
Spanish Nationality | Languages: Spanish, English, Russian, Ukrainian, French

Professional Profile
International Trade and Export Operations professional with more than 15 years of experience in export
logistics, purchasing, supply chain coordination, customs documentation, ERP systems, client relationship
management, and international negotiations across European and global markets. Strong background in
managing foreign customer portfolios, transport negotiations, operational analysis, and multilingual
communication. Recognized for analytical thinking, leadership, adaptability, and high-level coordination skills
in fast-paced international environments.

Core Competencies
• International Trade & Export Operations

• Supply Chain & Logistics Coordination

• Customs Documentation & Incoterms

• ERP / SAP / AS400 / Sage / Geinfor / CRM

• Purchasing & Supplier Negotiation

• Big Data & Advanced Excel

• Client Portfolio Management

• Multilingual Communication

• Team Coordination & Problem Solving

• Label Design & Product Coordination

Professional Experience
Export Operation Manager | Productos Deportivos S.A., Spain
2023 – Present
• Management of international customer orders using ERP Geinfor.
• Negotiation of transport tariffs and supplier coordination.
• Preparation and control of export documentation.
• Big Data analysis and operational reporting.
• Direct communication with international clients and product coordination.

Purchasing Manager | Arkadia Marketing S.A., Spain
2021 – 2023
• Supplier sourcing and purchasing negotiations.
• Cargo control and compliance with supply plans.
• Export coordination and customs management with the UK.
• Advanced management reporting using Excel pivot tables.

Commercial Administrative | Hispánica de Globos SL, Spain
2021

• Client portfolio management and logistics coordination.
• Creation of labels and confirmation of product designs.
• Incident management, payment control, and dispatch organization.

Export Manager | Bodytone International Sport SL, Spain
2018 – 2021
• International shipment administration and customs clearance.
• Management of triangular operations and documentary collections.
• Coordination of logistics for international and domestic clients.
• ERP management with Sage Murano and Zenn.

Foreign Trade Administrator | Arkadia Food International, Spain
2014 – 2018
• Transport organization across Europe and Eastern Europe.
• Preparation of customs documents and Incoterms management.
• Negotiation with shipping and transport companies.

Foreign Trade Administrator | Tyco Integrated & Security, Spain
2014
• Asian customer order tracking and SAP database management.
• Customs documentation and transport coordination.

Foreign Trade Technician | Puertas Padilla, Spain
2012 – 2013
• Management of foreign client orders and translations.
• Preparation of commercial offers and certification documents.

Education
MBA – Master in Business Administration
University of Murcia, Spain

Master's Degree in Finance / Degree in Finance
Academy of Finance in Dnipropetrovsk, Ukraine

Advanced English Studies
London School

Languages
Spanish: C2
English: C1–C2
French: B2
Russian: Native
Ukrainian: Native

Technical Skills
Microsoft Office (Excel, Word, PowerPoint), Big Data, SAP, AS400, Sage, Geinfor, Zenn, Tecnópolis CRM,
ERP systems, export documentation management.

Professional Strengths
Strong analytical thinking, adaptability, communication skills, public speaking ability, multicultural
understanding, teamwork, responsibility, punctuality, and creativity.

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