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Jesse

Technical support specialist, 35 000 UAH

Considering positions:
Technical support specialist, QA engineer, Sales representative, Technical specialist
Employment type:
full-time, part-time
Age:
30 years
City of residence:
Kyiv
Ready to work:
Remote

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Work experience

Technical specialist

from 08.2023 to 06.2025 (1 year 11 months)
Kenechukwu Microfinance Bank, Remote (Finance, banking, and insurance)

Applications / Software Developer – Kenechukwu Microfinance Bank (Dec 2025 – Jun 2026)

Developed and maintained customer-facing and internal banking applications using React, TypeScript, and Tailwind CSS.

Built and supported RESTful APIs with Node.js and Express.

Integrated applications with SQL databases and cloud services.

Implemented CI/CD pipelines using GitHub Actions to improve deployment reliability.

Performed troubleshooting, root-cause analysis, and performance optimization.

Worked with stakeholders to translate business requirements into technical solutions.

Produced technical documentation and provided ongoing production support.

Web Developer – Kenechukwu Microfinance Bank ( August 2023 – Dec 2025)

Supported and enhanced web applications through troubleshooting, maintenance, and feature implementation.

Developed responsive interfaces using React and Vue.js.
Implemented automated testing using Jest and Cypress.

Ensured cross-browser compatibility and optimized application performance.

Participated in deployments, monitoring, issue resolution, and post-release support. Collaborated with users and business teams to improve system usability.

Data Analyst

from 07.2022 to 08.2023 (1 year 2 months)
Datalinks, Remote (IT)

Performed data cleaning, validation, and analysis using SQL.

Developed Power BI dashboards for KPI tracking and operational reporting.

Automated reporting workflows and reduced manual processing effort.
Resolved reporting discrepancies and data quality issues.

Worked with management to provide insights for operational improvement.

Knowledge and skills

  • Communicability
  • Handling objections
  • Adaptability
  • Management of CRM
  • Conflict-free
  • Attentiveness
  • Independence
  • Honesty
  • Conducting negotiations
  • B2B Sales
  • Active sales
  • Direct sales
  • User 1C
  • Manual testing
  • Writing test cases
  • Writing bug reports
  • Sale of food products

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