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Дар'я

Head of Customer Success, Business Development Lead

Considering positions:
Head of Customer Success, Business Development Lead, менеджер з партнерств
Age:
34 years
City:
Kyiv

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DARIA BILINSKA
[open contact info](look above in the "contact info" section)
[open contact info](look above in the "contact info" section)
Kyiv, Ukraine

PROFILE
Business development and customer success professional with experience in member acquisition,
retention, and engagement within a business integrity organization. Applied a commercial approach to
strengthen client relationships, expand business communities, and deliver value-driven initiatives for
members

EDUCATION WORK EXPERIENCE

Vasyl' Stus Donetsk National BUSINESS DEVELOPMENT LEAD | UNIC (2024 – May 2026)
University Drove organizational growth through member acquisition,
Master of Foreign Language retention, and engagement initiatives
and Literature (English)
Expanded the network by attracting new private and state-
2009-2014
owned member companies
SKILLS Launched the UNIC Business Integrity Award
Business Development Developed and implemented anti-crisis initiatives to support
Customer Success organizational sustainability
Strategic Planning MEMBER SUPPORT MANAGER | UNIC (2021 – 2024)
Project Management Strengthened member retention through tailored engagement
Sales & Negotiation strategies
Event Management Expanded the member network by attracting and onboarding
Grant Writing & Proposal
new companies
Development
Developed member programs and business events to increase
Public Speaking
Crisis Management
engagement and long-term value
ASSISTANT OF THE NETWORK | UNIC (2019 – 2021)
LANGUAGES
PM TEAM LEAD | GOLDEN STAFF: Language Center (2018 – 2019)
English - Upper-Intermediate Led and motivated a team of 10+ project managers
French - Pre-Intermediate
Onboarded and trained new employees
KEY ACHIEVEMENTS Developed growth strategies for corporate client projects
Managed client relationships and sales negotiations
Maintained a 94% member
PROJECT MANAGER | GOLDEN STAFF: Language Center (2016 – 2018)
retention rate during the
Managed corporate learning projects for business clients
full-scale war
Achieved 75% member
Presented learning solutions to HR teams and corporate
engagement across UNIC customers
initiatives Coordinated financial and contractual aspects of projects.
Increased the pipeline of PM ASSISTANT | GOLDEN STAFF: Language Center (2016)
warm prospects by 5×
Launched the UNIC English Language Facilitator & Event Manager | Charitable
Business Integrity Award. Foundation "Bridge" (2015)
Delivered 50+ business
Assistant, English Philology Department | Vasyl' Stus Donetsk
events, engaging 3,000+
National University (2013–2014)
participants

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