Аліна

Customer support representative

Age:: 23 years
City of residence:: Lviv
Ready to work:: Lviv, Remote

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Resume 2026

Vlasova
Alina
Personal Qualities

Profil High emotional intelligence (empathetic,
social skills)‌
Born: 08.11.2002 (23 y.o.) Stress resilience‌
An empathetic, detail-oriented, and highly A desire for professional growth and skill
organized professional with a strong development‌
background in administration and customer Multitask‌
service. I have demonstrated the ability to Learning agility‌
handle stressful situations, resolve complaints Creative thinking‌
calmly, and maintain a high level of customer Determination
satisfaction. I possess high emotional
intelligence, which helps me turn disappointed Skills
users into loyal customers. I have exceptional
communication skills in both English and English B1+
Ukrainian, combined with a problem-solving Advanced digital literacy
mindset.‌ Stress resilience
I am able to quickly learn new software and Attention to details
internal tools
Experience working with clients
Guest & Visitor relations
Data entry & CRM Management
Education
Place of study: Ivan Franko National
University of Lviv‌ Contact
Bachelor’s degree in “Philology” (Classical Location: Lviv, Ukraine‌‌
Philology and English, including Phone: (look above in the "contact info" section)‌
translation)‌ Email: (look above in the "contact info" section)‌
Currently: actively taking courses to Telegram: @Ploskyi_blinchik
improve English skills‌

Аліна

Customer support representative

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