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Customer Success Manager, Psychologist
- City of residence:
- Boryslav
- Ready to work:
- Remote
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Khrystyna Hapkalo
Client Support · Coaching & Psychology Projects
■ Ukraine ■ Remote ■■ English B2
OBJECTIVE
Seeking a client support or coordination role in psychology, coaching, or education projects. Experienced in
real-time client engagement, online communication, and working within digital platforms. Prefer async or flexible
remote formats.
EXPERIENCE
Coach Success Manager Nov 2024 — Present
Liven
Supported clients during live coaching sessions via chat in real time. Provided prompt assistance, identified
client needs, and redirected to the technical team when necessary. Contributed new ideas and approaches to
improve the work of coaches on the platform.
English & Programming Teacher · Client Manager Jul 2022 — 2025
Lohika IT School
Taught English and introductory programming to students. Simultaneously handled client relations — student
support, onboarding communication, and ongoing engagement throughout the learning process.
EDUCATION
Vasyl Stefanyk Precarpathian National University 2018
Master's degree in Psychology
SKILLS
· Client Support · Customer Success · Online Communication
· Coaching Process Knowledge · Active Listening · Problem Solving
· Team Coordination · Psychology · Remote Work
LANGUAGES
Ukrainian — Native English — B2
Client Support · Coaching & Psychology Projects
■ Ukraine ■ Remote ■■ English B2
OBJECTIVE
Seeking a client support or coordination role in psychology, coaching, or education projects. Experienced in
real-time client engagement, online communication, and working within digital platforms. Prefer async or flexible
remote formats.
EXPERIENCE
Coach Success Manager Nov 2024 — Present
Liven
Supported clients during live coaching sessions via chat in real time. Provided prompt assistance, identified
client needs, and redirected to the technical team when necessary. Contributed new ideas and approaches to
improve the work of coaches on the platform.
English & Programming Teacher · Client Manager Jul 2022 — 2025
Lohika IT School
Taught English and introductory programming to students. Simultaneously handled client relations — student
support, onboarding communication, and ongoing engagement throughout the learning process.
EDUCATION
Vasyl Stefanyk Precarpathian National University 2018
Master's degree in Psychology
SKILLS
· Client Support · Customer Success · Online Communication
· Coaching Process Knowledge · Active Listening · Problem Solving
· Team Coordination · Psychology · Remote Work
LANGUAGES
Ukrainian — Native English — B2
More resumes of this candidate
Remote
Христина Гапкало Психолог,викладач 02.10.1995 рік Телефон: Навички Організація та тайм-менеджмент Досвід Вмію працювати з дітьми та Logika, онлайн — викладач англійської мови для дітей та підлітків...
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The candidate's resume is posted at https://www.work.ua/resumes/19141701/