Дарина

DARYNA UDOD

ABOUT ME

Motivated and detail-oriented, with excellent
analytical and communication skills. Passionate [open contact info](look above in the "contact info" section)
about troubleshooting technical issues, providing
efficient solutions, and delivering exceptional
customer support. A fast learner who adapts [open contact info](look above in the "contact info" section) (TELEGRAM)
quickly to new technologies and thrives in
dynamic environments.

DEGREES SKILLS KEY STRENGTH

STRONG PROBLEM-SOLVING SKILLS
National Technical University "Kharkiv WINDOWS & MACOS
Polytechnic Institute" FAST LEARNER
Bachelor's Degree in Software Engineering MICROSOFT 365 (OUTLOOK, EXCEL,
WORD, POWERPOINT, TEAMS)
Faculty of Computer Science and Software COMMUNICATION SKILLS
Engineering
REMOTE CUSTOMER SUPPORT
Full-time study TEAM PLAYER
October 2020 – June 2024
SLACK
ADAPTABILITY

V. N. Karazin Kharkiv National University ZENDESK
ABILITY TO WORK UNDER PRESSURE
Bachelor's Degree in Psychology
Faculty of Psychology SOCIAL MEDIA PLATFORMS
MULTITASKING
Part-time study
September 2021 – July 2025 LANGUAGES: UKRAINIAN — NATIVE (C2),
TIME MANAGEMENT
RUSSIAN — NATIVE (C2), ENGLISH —
ADVANCED (C1), GERMAN — UPPER-
Technical University of Applied Sciences RESPONSIBILITY AND
INTERMEDIATE (B2), POLISH —
Würzburg-Schweinfurt (Germany) ACCOUNTABILITY
INTERMEDIATE (B1)
Computer Science
Erasmus+ Exchange Program GOAL-ORIENTED
October 2022 – March 2023
WELL-ORGANIZED

EXPERIENCE

BOOSTERS

CUSTOMER SUPPORT SPECIALIST REMOTE, JANUARY 2022 -
FEBRUARY 2024

LOGITY

LOGISTICS COORDINATOR KHARKIV,
FEBRUARY 2024 - AUGUST 2024

AIRARABIA

AIRLINE CABIN CREW UAE, SHARJAH,
OCTOBER 2024 - JUNE 2026