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PERSONAL INFORMATION
Maksym Rakyta
Customer Service, Supply Chain, Logistics

Warszawa

[open contact info](look above in the "contact info" section)
[open contact info](look above in the "contact info" section)

[open contact info](look above in the "contact info" section)

WORK

EXPERIENCE

Aug 2019–Present Account Representative (Expedite Operations, US Market)
ZEHL LLC , Odesa, Ukraine / Warsaw, Poland
▪ Prepare competitive quotes and manage expedited freight shipments across the U.S.
market, ensuring timely and cost-effective transportation solutions.
▪ Manage freight opportunities from major customer load boards, including NLM, RXO, NTG,
Ryder, and other leading brokers, maximizing load acceptance and revenue opportunities.
▪ Coordinate with customers, carriers, drivers, and 3PL partners to ensure efficient shipment
execution, proactive issue resolution, and on-time delivery.
▪ Negotiate transportation rates and provide responsive customer support throughout the
shipment lifecycle while maintaining strong client relationships.
▪ Utilize Sylectus, IVIA, DAT, Microsoft Office, and CRM systems to manage loads, maintain
accurate documentation, and support daily operations.

Oct 2024–Present Supply Chain Manager (E-commerce, US Market)
Mamma Mia Covers LLC, Miami, US / Warsaw, Poland
▪ Manage inventory and logistics for Amazon (FBA/FBM/AWD) and Shopify across U.S. and
Canada
▪ Lead cross-border inventory transfers, including FBA removals, illiquid stock, and
refurbishment flows
▪ Build and maintain Power BI dashboards for inventory health, consumption, and forecasting
▪ Drive assortment optimization, SKU rationalization, and discontinued SKU exit planning
▪ Oversee freight, 3PLs, and customs clearance (FTL/LTL), acting as Importer of Record
▪ Resolve carrier and operational issues to reduce costs and improve reliability

Feb 2019–Aug 2019 Supply Chain Management Intern (SCM Department)
METRO AG, Düsseldorf (Germany)
EDUCATION AND TRAINING
Sep 2020–Dec 2021 Transportation Management (Master’s degree) EQF level 7
with a professional qualification, Logistics Manager
Odesa National Maritime University, Odesa (Ukraine)
(Full-cover government scholarship recipient)
Sep 2021 A glimpse into ERP (SAP S4 HANA) Universe; faculty course
Würzburg University, Würzburg (Germany)
Sep 2015–Jun 2019 System Analysis and Logistics (Bachelor's degree) EQF level 6
Odesa National Maritime University, Odesa (Ukraine)
(Full-cover government scholarship recipient)
PERSONAL SKILLS

Language(s) Native - Ukrainian, Russian; Foreign - English (C1), German (B1), Polish (A2)
Professional skills ▪ Solid knowledge of Microsoft Office tools (Excel, PowerPoint)
▪ Data analysis (Excel: vlookup, pivot; PowerBI);
▪ Database and forecasting (PostgreSQL, Board Supply Chain Toolkit);
▪ ERP & CRM (SAP, Microsoft Dynamics, Linnworks) ;
▪ TMS (Sylectus; IVIA, Ascend); WMS (Mintsoft, Linnworks);
▪ Load boards: NLM RXO, Ryder, NTG and others;
▪ IT: JavaScript, HTML, CSS.