Віталій

Vitalii Kobieliev

E-mail: [open contact info](look above in the "contact info" section)
Phone: [open contact info](look above in the "contact info" section)
Location: Portugal, Porto

Skills:

Commercial & Sales
Client & Stakeholder Management
● B2B Sales
● Export Sales ● International Client Operations
● Client Relationship Management
● Commercial Strategy
● Stakeholder Management
● Sales Execution ● Customer Retention
● Business Development ● Requirements Coordination
● Client Acquisition ● Service Delivery
● Account Management ● Partner Relationship Management
● Contract Negotiation
● Revenue Growth Leadership
● International Market Development
● Commercial Leadership
● Team Coordination
Operations Management
● Cross-Department Collaboration
● Strategic Decision-Making
● Cross-Functional Operations ● Problem-Solving
● End-to-End Business Cycle Management ● Ownership and Accountability
● Operational Planning ● Hands-On Management
● Process Coordination
● Production Coordination Industry Experience
● Procurement Management
● Performance Monitoring ● Manufacturing
● Operational Execution ● Agriculture
● Export and International Trade
● Workflow Optimization
● IT Services
● International Operations
Supply Chain & Manufacturing
International & Intercultural Skills
● Supply Chain Coordination
● Procurement and Sourcing ● Multicultural Communication
● Production Planning ● International Business
● Manufacturing Operations ● Cross-Cultural Collaboration
● Vendor Management ● European, US, and Ukrainian Markets
● Logistics Coordination ● Remote Client Management
● Business Communication
● Inventory Management
● Export Operations

Industry Experience

● Strategic Commercial Thinking
● Operational Excellence
● Results-Oriented Approach
● Adaptability
● Relationship Building
● Analytical Thinking

Recent work experience:

Feb 2026 - Present
«Confidential Company (NDA)»
Role: Operations & Client Support Specialist

● Supported structured international client processes within a confidential business
environment
● Coordinated operational workflows between internal teams and external stakeholders
● Managed sensitive case-related information in compliance with internal privacy and security
policies
● Ensured accurate processing and timely execution of client requests in a high-precision
administrative system
● Assisted in maintaining operational consistency across multi-step service delivery processes
● Contributed to optimization of internal communication and workflow efficiency under NDA
constraints

Feb 2025 - Oct 2025
«Bergen’s Nursery - USA»
Role: Customer Service & Operations Coordinator

● Managed customer inquiries, order updates, and service requests for retail and wholesale
clients.
● Coordinated order processing, fulfillment, and delivery activities across nursery, greenhouse,
and storage operations.
● Worked closely with production and logistics teams to ensure accurate, timely, and complete
order execution.
● Monitored inventory availability and supported the movement of plants and products through
the supply chain.
● Resolved order discrepancies, delivery issues, and customer concerns in a professional and
timely manner.
● Maintained accurate order records and supported smooth communication between
customers, warehouse staff, and operations teams.
● Contributed to quality control and service consistency during high-volume seasonal
production periods.

Dec 2022 - Dec 2024
«SLOVO-47, LLC - Ukraine»
Role: Commercial Director

● Led full commercial operations in agricultural manufacturing and production business
● Managed B2B sales, contract negotiations, and long-term client partnerships
● Coordinated procurement, production planning, and logistics execution
● Developed new business opportunities and supported market expansion initiatives
● Balanced operational efficiency, cost control, and commercial growth priorities

Jun 2016 - Aug 2022
«Diamant LTD - Ukraine»
Role: Sales and Export Manager
● Developed and expanded international client base in export markets
● Managed B2B sales cycles from lead generation to contract negotiation and closing
● Prepared commercial offers, presentations, and export documentation
● Negotiated logistics and supply contracts with international partners
● Coordinated closely with production, accounting, and technical departments
● Achieved monthly sales targets and supported export growth strategy

Education
National University «Yuri Kondratyuk Poltava Polytechnic»
Master's degree, International economics & trade

Languages: Ukrainian - native, English - Advanced, Russian - Fluent

Soft Skills
Emotional Intelligence, Decision Making, Analytical Thinking, Flexibility