Анна
Customer support representative
- Considering positions:
- Customer support representative, Менеджер роботи з клієнтами, Менеджер проєктів, Викладач англійської, Копірайтер
- Age:
- 20 years
- City of residence:
- Kyiv
- Ready to work:
- Kyiv, Remote
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Ottawa, Ontario, Canada
Email: [
Phone: [
PROFESSIONAL SUMMARY
Detail-oriented and responsible professional with experience working in structured,
quality-focused environments. Skilled at following detailed guidelines, maintaining accuracy, and
reviewing information with a high level of attention to detail. Fast learner with strong analytical
thinking, excellent organizational skills, and the ability to work efficiently in fast-paced
environments. Seeking a Content Moderator position where I can contribute to maintaining
high-quality and compliant digital content.
CORE SKILLS
● Content Review & Moderation
● Attention to Detail
● Policy & Guideline Compliance
● Analytical Thinking
● Quality Assurance Mindset
● Time Management
● Written Communication
● Microsoft Office & Google Workspace
● Adaptability
● Teamwork
PROFESSIONAL EXPERIENCE
Shift Technologist | Kyivkhlib, Kyiv, Ukraine
March 2025 – May 2025
● Monitored compliance with quality and safety standards during production.
● Followed detailed procedures and documentation requirements.
● Coordinated communication between departments to ensure consistent quality.
● Worked effectively in a fast-paced environment while maintaining accuracy.
Laboratory Intern | Zott Polska, Opole, Poland
July 2024
● Performed microbiological and chemical analyses following laboratory procedures.
● Maintained accurate records and documentation.
● Worked according to strict quality standards with strong attention to detail.
Barista Trainee | Atelier Cafe, Opole, Poland
September 2023 – October 2023
● Provided customer service in a fast-paced environment.
● Prepared beverages while maintaining cleanliness and quality standards.
● Communicated with customers in Polish and English.
EDUCATION
Bachelor's Degree in Food Technology and Human Nutrition (Safety and Quality)
Opole University of Technology, Poland
Graduated: February 2025
LANGUAGES
● Ukrainian (Native)
● Polish (Fluent)
● English (Certified C1, spoken B2+)
ADDITIONAL INFORMATION
● Available for shift work
● Quick learner with a strong sense of responsibility
● Comfortable working with repetitive tasks requiring high accuracy
● Motivated to learn new tools and internal moderation policies
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