Андрій

Andrii Zatserklianyi
25 years old
Poltava, Ukraine
[open contact info](look above in the "contact info" section) email: [open contact info](look above in the "contact info" section)
PROFESSIONAL SUMMARY
Reliable and detail-oriented specialist with 4 years of experience in inventory management, order processing, and customer/supplier coordination in a pharmacy setting. Proven ability to work efficiently in fast-paced environments, handle multiple tasks at the same time. Strong communication skills in English (B2 Upper-Intermediate).

WORK EXPERIENCE
Waiter
Iberostar Crete Panorama, Crete, Greece
June 5, 2026 – June 26, 2026
• Provided excellent service to international guests in a luxury 5-star hotel environment.
• Successfully managed multiple tables, accurately took orders and ensured timely service.
• Collaborated efficiently with kitchen and bar staff in a high-pressure setting.
• Demonstrated strong communication and problem-solving skills with guests from different countries.
Waiter
Royal Park Hotel, Elenite, Bulgaria
June – August 2018
• Gained valuable experience in hotel restaurant service during the high tourist season.
• Developed customer service and teamwork skills in an international environment.
Pharmacy Assistant
Apteka911, Poltava, Ukraine
2021 – 2025
• Provided professional consultations to customers on medications and healthcare products.
• Managed inventory, sales and daily customer service in a busy pharmacy.
• Maintained high standards of accuracy and responsibility.
EDUCATION
Bachelor’s Degree in Pharmacy
Kharkiv National Polytechnic University, Ukraine
Currently studying QA Engineering at Mate Academy.
SKILLS
• High-level customer service
• Multitasking in fast-paced environments
• Teamwork in multicultural teams
• Order management and problem-solving
• Basic POS systems and cash handling
LANGUAGES
• Russian — Native
• Ukrainian — Native
• English — B2