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Перекладач англійської
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- Remote
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YELYZAVETA ZHYVODOR
DEGREE IN TRANSLATION & INTERPRETING |
MULTILINGUAL CUSTOMER SUPPORT SPECIALIST
[open contact info ](look above in the "contact info" section) Presov, Slovakia
[open contact info ](look above in the "contact info" section) linkedin.com
PROFESSIONAL SUMMARY
Dedicated and empathetic multilingual specialist with professional proficiency in English, Slovak, Ukrainian,
and Russian. Experienced in complex text analysis and translation for FinTech and Medical sectors. Skilled in
cross-cultural communication and problem-solving, aiming to provide high-quality support for international
customers in a global remote environment.
PROFESSIONAL EXPERIENCE
Freelance Translator / Interpreter
Freelance | Self-Employed
Nov 2023 – Present
Multilingual Support: Providing translation and localization services in 4 languages (UA/RU/SK/EN) for
international clients.
Specialized Translation: Successfully translated complex FinTech (EU FinTech Action Plan) and Medical
(WHO Anaemia Report) documentation, meeting strict deadlines and zero-error standards.
Client Relations: Managing direct communications, resolving inquiries with empathy, and ensuring
terminological accuracy in all deliverables.
Quality Assurance: Utilizing functional translation methods to adapt complex technical data for diverse
target audiences.
EDUCATION
Bachelor’s Degree in Translation and Interpreting
University of Presov (Prešovská univerzita v Prešove) | 2023 – 2026
Specialization: Professional Translation and Interpreting across three languages: English, Slovak, and Ukrainian.
SKILLS
Languages
English & Slovak: Full Professional Proficiency (C1) - Academic Degree
Ukrainian & Russian: Native
Customer Support
CX & Empathy: User-centric problem solving.
Conflict Resolution: Handling difficult inquiries professionally.
Communication: Multilingual support across 4 languages.
Translation & Analysis
Localization: Adapting content for SK/UA/RU markets.
Specialized Translation: FinTech & Medical terminology.
Text Analysis: Deep-dive linguistic research.
Technical Tools
Ticketing & CRM: Familiarity with Zendesk/Intercom logic.
Software: MS Office 365, Google Workspace, Canva.
DEGREE IN TRANSLATION & INTERPRETING |
MULTILINGUAL CUSTOMER SUPPORT SPECIALIST
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PROFESSIONAL SUMMARY
Dedicated and empathetic multilingual specialist with professional proficiency in English, Slovak, Ukrainian,
and Russian. Experienced in complex text analysis and translation for FinTech and Medical sectors. Skilled in
cross-cultural communication and problem-solving, aiming to provide high-quality support for international
customers in a global remote environment.
PROFESSIONAL EXPERIENCE
Freelance Translator / Interpreter
Freelance | Self-Employed
Nov 2023 – Present
Multilingual Support: Providing translation and localization services in 4 languages (UA/RU/SK/EN) for
international clients.
Specialized Translation: Successfully translated complex FinTech (EU FinTech Action Plan) and Medical
(WHO Anaemia Report) documentation, meeting strict deadlines and zero-error standards.
Client Relations: Managing direct communications, resolving inquiries with empathy, and ensuring
terminological accuracy in all deliverables.
Quality Assurance: Utilizing functional translation methods to adapt complex technical data for diverse
target audiences.
EDUCATION
Bachelor’s Degree in Translation and Interpreting
University of Presov (Prešovská univerzita v Prešove) | 2023 – 2026
Specialization: Professional Translation and Interpreting across three languages: English, Slovak, and Ukrainian.
SKILLS
Languages
English & Slovak: Full Professional Proficiency (C1) - Academic Degree
Ukrainian & Russian: Native
Customer Support
CX & Empathy: User-centric problem solving.
Conflict Resolution: Handling difficult inquiries professionally.
Communication: Multilingual support across 4 languages.
Translation & Analysis
Localization: Adapting content for SK/UA/RU markets.
Specialized Translation: FinTech & Medical terminology.
Text Analysis: Deep-dive linguistic research.
Technical Tools
Ticketing & CRM: Familiarity with Zendesk/Intercom logic.
Software: MS Office 365, Google Workspace, Canva.
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The candidate's resume is posted at https://www.work.ua/resumes/19277214/