Ілля

ILLIA HIRSH
JUNIOR LOGISTICIAN | LOGISTICS ASSISTANT | DISPATCHER

CONTACT PROFILE
Batumi, Georgia | Remote Work | Second-year student at the Faculty of Transport and Logistics, Kyiv
[open contact info](look above in the "contact info" section) / [open contact info](look above in the "contact info" section) | Aviation Institute. Motivated to launch a
[open contact info](look above in the "contact info" section) career in transport logistics. I bring 2 years of experience in sales,
CRM management, and customer
support. I possess strong analytical skills, the ability to learn quickly,
a sense of responsibility, and
proficiency in office software.

EDUCATION EXPERIENCE
KYIV AVIATION INSTITUTE (KAI) PROVIDING EXPERT CONSULTATIONS ON VEHICLE SELECTION.
FACULTY OF TRANSPORT AND LOGISTICS | CONDUCTING OUTBOUND SALES CALLS TO WARM LEADS.
2025–2029 | 2ND YEAR MANAGING CRM SYSTEMS AND MAINTAINING COMPREHENSIVE CLIENT
DATABASES.

PROVIDING END-TO-END SUPPORT THROUGHOUT THE ENTIRE DEAL CYCLE.
KEY SKILLS MANAGING A DAILY WORKLOAD UP TO 5 CLIENTS.
HANDLING OBJECTIONS, NEGOTIATING, AND MAINTAINING HIGH SERVICE
Microsoft Excel, Word, PowerPoint, STANDARDS.
Outlook Google Sheets, Google COORDINATING INTERACTIONS BETWEEN CLIENTS AND RELEVANT DEPARTMENTS.
Workspace CRM systems, Advanced PC CONSISTENTLY MEETING KPIS.
user
Telephone negotiations
Business correspondence
PROFESSIONAL ATRIBUTES
Objection handling ANALYTICAL MINDSET, ATTENTION TO DETAIL, RESULT-ORIENTED
Customer support RESPONSIBILITY, COMMUNICATION SKILLS, STRESS RESISTANCE
Planning, process coordination, SELF-ORGANIZATION, FAST LEARNER
Multitasking

Languages
Ukrainian — Native
Russian — Fluent
English — B2