Тофиг
Специалист технической поддержки
- Considering positions:
- Специалист технической поддержки, Аккаунт-менеджер
- Age:
- 37 years
- City of residence:
- Yemilchyne
- Ready to work:
- Remote
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Baku, Azerbaijan | [
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Professional Summary
Highly qualified IT specialist and system administrator with extensive experience in managing
enterprise-level Windows and Linux servers, designing and optimizing network infrastructures, and
ensuring operational stability. Proficient in installing and configuring computer and server equipment,
implementing security systems, and providing technical support to end-users. Demonstrates a
professional approach to project management, integration of new technologies, and preparation of
technical documentation. Strong ability to work both independently and collaboratively within a team.
__________
Professional Experience
Information and Communication Technology Specialist – SMTS LLC (Aghdam Project)
July 2025 – September 2025
• Installed and configured network cabling and infrastructure.
• Set up and tuned Hikvision and Dahua security systems.
• Managed network routing and switching operations.
• Installed, monitored, and troubleshot server systems.
• Administered firewall, antivirus, and network security solutions.
• Provided user support and conducted technical training sessions .
Product Manager (PM) – Azimut Techizat LLC
February 2025 – May 2025
• Prepared and managed tenders for IT equipment and services for government and private sectors.
• Developed tender documentation ensuring compliance with state requirements.
• Built and maintained cooperation with clients and government institutions.
• Analyzed client needs and proposed suitable technological solutions.
• Executed sales plans and monitored performance indicators.
IT Systems Engineer – Burma JSC & Khurjun JSC
July 2023 – May 2024
• Installed, managed, and maintained IT systems.
• Optimized network infrastructure; implemented VPN and NAT technologies.
• Monitored, diagnosed, and repaired Windows Server and Linux-based systems.
• Supported users, maintained documentation, and applied security protocols.
IT and Economics Specialist – Baku City Executive Power (Municipal Maintenance Department)
December 2021 – December 2022
• Ensured stability of network and information systems.
• Selected and implemented hardware and software solutions.
• Coordinated budgeting and procurement processes.
• Prepared technical documentation and ensured service level compliance (SLA).
Help Desk Specialist – AZAL CJSC (Azerbaijan Airlines)
November 2018 – March 2021
• Provided technical support to over 300 users.
• Logged, resolved, and documented support tickets.
• Installed and configured workstations and managed user accounts.
• Enforced security and compliance standards.
Store Manager – “Khazar Electron” LLC (“Bahco” Store)
January 2013 – June 2014
• Supervised daily store operations and sales processes.
• Coordinated customer relations, order management, and fulfillment.
• Developed sales strategies to increase profitability.
• Organized and trained sales staff to maintain service quality.
Instrumentation and Automation Technician (KIPIA) – “Azerigaz” Production Union (SOCAR)
December 2010 – September 2012
• Maintained and calibrated control and measurement instruments in gas distribution and industrial
systems.
• Installed and serviced automation and signaling systems.
• Adjusted and tested regulating valves and electro-automation equipment.
Engineer-Programmer, Department of Economics and Forecasting – “Azerigaz” CJSC
August 2008 – October 2009
• Analyzed and forecasted production and economic indicators in the gas industry.
• Developed annual plans for gas production, transport, and consumption.
• Prepared investment project justifications and analytical reports.
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Education
Kharkiv National University of Economics – Bachelor’s Degree in Management and Marketing (2010 –
2015)
Baku Computer College – Associate Degree in Computer Service and Systems (2004 – 2007)
__________
Certifications
• Windows Operating System Fundamentals – Microsoft
• NDG Linux Essentials – Cisco Networking Academy
• Cisco Networking Academy Certificate
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Technical Skills
System Administration: Windows Server, Linux (Ubuntu, CentOS)
Network Technologies: DNS, DHCP, VPN, Routing, Switching, NAT, Port Forwarding
Server Management: Installation, monitoring, backup, security
User Support: Help Desk, troubleshooting, training, documentation
Hardware: PC assembly, formatting, fault diagnosis and repair
Security: Firewall and antivirus management, data protection
Software Tools: PowerShell, TeamViewer, Cisco Packet Tracer, Remote Desktop, VMware, VirtualBox,
IPScan
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Languages
• Azerbaijani: Native
• Russian: Fluent
• English: Intermediate (B1–B2)
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