Personal information hidden

Bohdan Dobryniuk
Lutsk, Ukraine | Open to Remote Work
Phone: [open contact info](look above in the "contact info" section)
Email: [open contact info](look above in the "contact info" section)

Professional Summary
Detail-oriented and responsible junior specialist with experience in banking customer service, document processing, and working with confidential client information. Skilled in handling structured data, maintaining records, working with spreadsheets, and following internal procedures. Strong computer literacy, accuracy, and ability to quickly learn new digital tools and workflows. Interested in remote roles related to administrative support, data processing, customer operations, and content/document review.

Core Competencies
• Document processing and records management
• Data entry, data verification, and information organization
• Working with spreadsheets, tables, filters, formatting, and basic formulas
• Experience with internal systems and structured databases
• Client information handling and confidentiality
• Customer communication and request processing
• Administrative and back-office support
• Accuracy in routine and detail-focused tasks
• Ability to follow procedures, guidelines, and quality standards
• Basic understanding of banking, finance, and documentation workflows
• Fast adaptation to new software, platforms, and work processes
• Remote communication, self-organization, and task management

Technical Skills
• Microsoft Word, Excel
• Google Docs, Google Sheets
• Working with tables and structured data
• Basic database usage and data management
• Email communication and digital documentation
• File organization and document formatting
• Internet research and information checking
• Basic software engineering background

Work Experience
Banking Customer Service / Back Office Assistant
Banking sector | 6 months
• Provided service and support to individual clients in a banking environment
• Processed client requests according to internal procedures and standards
• Worked with personal, financial, and administrative documentation
• Entered, checked, and updated client information in internal systems
• Assisted with document preparation, verification, and record maintenance
• Communicated with clients professionally and clearly
• Maintained accuracy, confidentiality, and attention to detail while working with sensitive information
• Gained practical experience in structured workflows, data handling, and administrative operations

Education
Lutsk National Technical University
Specialization: Finance, Banking, and Insurance
2024 – Present
Volyn Vocational College of the National University of Food Technologies
Specialization: Software Engineering
2020 – 2024

Languages
• Ukrainian – Native
• English – B2 / Upper-Intermediate
• Russian – Fluent understanding, conversational level

Additional Information
• Based in Lutsk, Ukraine
• Available for remote work
• Strong motivation to develop in administrative, operational, and digital support roles