Денис
Customer support representative
- Age:
- 19 years
- City of residence:
- Ivano-Frankivsk
- Ready to work:
- Remote
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[
Kosice, SVK
[
Jan, 2007 — Ukrainian
EXPERIENCE
Export coordinator Apr 2025 — Apr 2026
GymBeam — Košice, SVK
Processed and prepared freight shipments, ensuring accuracy and compliance with
export requirements. Increased packing efficiency by maintaining organized workflows
and reducing handling time. Prepared and verified shipping documentation, minimizing
errors and delays in logistics processes Collaborated with team members to meet daily
shipment targets in a fast-paced environment
· Coordinated international shipments and ensured compliance with export regulations to
optimize supply chain efficiency in the e-commerce sector.
· Managed documentation and customs clearance processes to facilitate timely delivery of
goods across global markets.
SUMMARY · Collaborated with logistics providers and freight forwarders to negotiate contracts and
reduce transportation costs.
Motivated and customer-oriented
Dispatcher Jul 2025 — Aug 2025
professional with experience in logistics, e-
commerce operations, and team self-employed
collaboration. Strong communicator with Invested in professional development by acquiring access to educational platforms :
excellent problem-solving skills and a Lardi-Trans, Degruz, Flagma . Built foundational knowledge in dispatching and logistics
proactive approach to learning. Eager to coordination. Strengthened digital literacy and analytical skills applicable to logistics and
build a career in customer support by operations roles
delivering outstanding service, resolving
customer issues efficiently, and contributing
to a positive customer experience.
EDUCATION
Bachelor's Program in Industrial Logistics Sep 2024 — Present
SKILLS Technical University of Kosice
High School Sep 2013 — Jun 2024
Customer-focused communication Zalukva Lyceum
Problem-solving and analytical thinking
Time management and prioritization
Team collaboration & leadership
Attention to detail & documentation
accuracy
Microsoft Excel - confident user
Microsoft Word - confident user
AI tools - confident user
LANGUAGES
English | Advanced
Slovak | Advanced
Ukrainian | Native
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