Владимир

Volodymyr Kott
Digital Business Analyst
Address Kyiv, Kyiv 04203
Phone [open contact info](look above in the "contact info" section)
E-mail [open contact info](look above in the "contact info" section)

Detail-oriented Digital Business Analyst with 3 years of experience enhancing operational
efficiency and customer engagement through strategic digital solutions. Specializes in analyzing
processes, gathering requirements, and providing data-driven insights for digital transformation.
Collaborates with cross-functional teams to design and optimize digital platforms and
automated workflows, leveraging analytics tools to measure performance and identify growth
opportunities.

Technical Profile

C# API.NET

Power BI

React 18

Postman

Technical requirements for development

Business requirements

Skills

• Functional specifications

• Wireframing

• Digital technology

• Data visualization

• Analytical skills

• Interpersonal skillsware development life cycle

• Interpersonal skills

Work history

Digital business analyst
Sep 2022 - British American Tobacco, Kyiv
Current • Lead digital transformation initiatives for e-commerce, loyalty programs,
by gathering, analyzing and documenting business requirements to
improve operational efficiency and customer service.
• Collaborate with cross-functional teams (IT, Marketing, Global Team) to
develop and implement digital solutions based on business
requirements.
• Market and competitor analysis to identify new digital trends and
opportunities.
• Develop user stories, process maps and diagrams to communicate
requirements to development teams.
• Support implementation of new digital platforms (CRM, e-commerce
systems, third parties apps), ensuring alignment with business
objectives.
• Define and track key performance indicators (KPIs) to assess project
results and ROI. Manage budget spend.
• Act as interface between technical and non-technical stakeholders to
ensure clear communication and successful implementation.
• Simplified digital workflows, reducing processing time by 17%.
Implementing new digital solutions for end client. Evaluating and
monitoring project progress and improvements.
• Improved customer journey and user experience of e-commerce
platforms. Implementing digital solutions for third parties.
• Improved data analysis and reporting through advanced data
integration.
• Successfully implemented new digital platforms (CRM systems,
reporting POWER BI, e-commerce)
• Business process analysis
• Data analysis
• Agile/Scrum methodology
• Stakeholder management
• Requirements identification
• Digital transformation
• UX/UI collaboration
• Back-end collaboration
• Design documentation
• Technical documentation
• Draw.io
• Postman
• SQL
• SOQL
• C#
• ES6
• REST API
• ADO

Sep 2020 - System architect
Sep 2022 Raiffeisen Bank Aval, Kyiv
 • Designed and implemented scalable, secure, and high-performance
system architectures aligned with business and technical requirements.
• Developed detailed architecture design, technical documentation, and
design specifications for complex enterprise systems.
• Led architectural reviews and ensured compliance with security,
performance, and scalability standards.
• Collaborated with stakeholders to define system requirements,
integration strategies, and technology roadmaps.
• Evaluated emerging technologies and recommended solutions to
optimize infrastructure and application performance.
• Supported the modernization of legacy systems through microservices
architecture, APIs, and containerization.
• Successfully architected and deployed server architecture of core data
system in AWS.
• Improved system scalability and maintainability, enabling faster feature
deployment cycles.
• System design
• Cloud architecture (AWS/Azure/GCP)
• Microservices
• API design
• IaC
• DevOps
• Security architecture
• Enterprise integration
• Agile/Scrum methodology

Feb 2017 - Full-stack developer
Jun 2020 ДП 'Держреєстр', Kyiv
• Developed and maintained responsive web applications using modern
front-end and back-end technologies.
• Collaborated with UI/UX designers and product managers to translate
business requirements into scalable technical solutions.
• Implemented secure authentication, authorization, and data validation
mechanisms.
• Deployed and managed cloud applications on AWS and Azure,
enhancing operational efficiency and scalability.
• Conducted code reviews and debugging, optimizing performance to
ensure application reliability and scalability.
• Worked in Agile/Scrum teams, participating in sprint planning, daily
stand-ups, and retrospectives.
• Migrated legacy systems to modern frameworks and cloud
infrastructure, improving system performance and maintainability.
• JavaScript (React)
• Node.js
• Express.js
• HTML5
• CSS3/SASS
• SQL/NoSQL
• REST
 • GitHub

Education

Apr 2017 Bachelor of Science: Software engineering
National Aviation University - Kyiv