Kamsiyochukwu

UDEGBUNAM KAMSIYOCHUKWU ESTHER
Lekki Phase 1, Lagos, Nigeria | [open contact info](look above in the "contact info" section) | [open contact info](look above in the "contact info" section) |
PROFESSIONAL SUMMARY
Highly organized and proactive Virtual Assistant with experience supporting executives, managing administrative operations, coordinating schedules, handling confidential information, and streamlining daily workflows. Skilled in calendar management, client communication, research, documentation, task coordination, and remote business support. Adept at managing competing priorities, anticipating needs, and delivering reliable operational assistance in fast-paced personal and professional environments.
CORE COMPETENCIES
• Administrative & Calendar Management: Calendar Auditing, Multi-zone Scheduling, Appointment Management, Event Logistics.
• Client Experience & Outreach: Inbound/Outbound Call Handling, Professional Email Correspondence, Patient/Client Engagement.
• Business Growth & Partnerships: Referral Partnership Outreach, Stakeholder Relationship Management, CRM Management, Follow-ups.
• Digital Tools & Operations: Daily Virtual Operations Support, Remote Productivity Suites, Record Management, Multitasking.
PROFESSIONAL EXPERIENCE
Executive Virtual Assistant & Project Management Specialist|
Remote –Freelance | May 2024 – Present

Provided high-level executive support and operational assistance to business leaders, founders, healthcare professionals, educators, and entrepreneurs across diverse sectors. Trusted with managing sensitive communications, coordinating complex schedules, streamlining administrative workflows, and supporting strategic initiatives for professionals requiring exceptional organization, discretion, and attention to detail.

Executive & Business Support
• Partnered with executives, founders, and senior professionals across healthcare, business, education, and service industries to optimize daily operations, manage priorities, and enhance productivity.
• Managed executive calendars, appointments, communications, documentation, and follow-up processes while ensuring seamless coordination of professional commitments.
• Served as a reliable operational extension of executives, anticipating needs, resolving administrative challenges, and maintaining confidentiality when handling sensitive information.
• Conducted research, prepared reports, organized digital records, and supported decision-making processes through accurate information management.

Healthcare & Client Experience Management
• Supported healthcare professionals with client communication, appointment coordination, follow-ups, and administrative processes focused on improving service delivery and client experience.
• Maintained professional communication standards while managing confidential client information and ensuring timely responses.

Business Development & Stakeholder Relations
• Assisted business owners and entrepreneurs with partnership outreach, stakeholder communication, client relationship management, and growth-focused administrative support.
• Coordinated outreach initiatives, tracked engagement activities, and maintained professional relationships with external partners.

Project Management Experience
• Served as Project Manager for an international organization during a community outreach initiative across Lagos and Abuja, coordinating logistics, stakeholder communication, timelines, and on-ground execution.
• Managed project deliverables, collaborated with team members, monitored progress, and ensured successful implementation of outreach objectives.

Education & Professional Services Support
• Provided administrative and coordination support to education professionals and service providers, including scheduling, documentation, communication management, and operational organization.
Virtual Administrative Assistant | Resource Intermediaries Limited
March 2022 – April 2024 | Lagos, Nigeria
• Coordinated daily remote operations, handled phone channels, managed business correspondence, and accurately maintained client-facing communication pipelines.
• Demonstrated outstanding multitasking, organizational, and time-management skills by maintaining error-free operational records and database schedules.
• Adapted rapidly as a fast learner to new software platforms, task-management ecosystems, and remote operational protocols without requiring extensive instruction.
• Maintained an exceptional growth mindset and a positive attitude, working dynamically in collaborative remote environments to achieve operational performance goals.
EDUCATION
Bachelor of Science (B.Sc.) in Business Administration
University of Lagos | Akoka, Lagos, Nigeria | Graduated: 2021
KEY SKILLS & ATTRIBUTES
• Strong verbal/written communication, professional phone handling, and etiquette.
• Highly reliable, organized, and effective at multitasking within remote workflows.
• Fast learner capable of adjusting seamlessly to new industry platforms and digital tools.
• Possesses an active growth mindset, collaborative team nature, and a positive attitude.
• Personal & Executive Assistance
• Task Prioritization & Daily Planning
• Travel and Appointment Coordination
• Confidential Information Management
• Vendor & Service Provider Communication