Марія

MARIIA TYMOSCHENKO
📍 Kyiv, Ukraine | 📧 [open contact info](look above in the "contact info" section) | 📞 [open contact info](look above in the "contact info" section)
PROFESSIONAL SUMMARY
Highly organized, detail-oriented, and bilingual professional with over 3 years of experience in administrative coordination, international logistics, and cross-cultural communication. Proven track record managing complex data, tracking workflows, and utilizing computer-based administrative systems to streamline operations. Combines a strong background in English Philology with sharp technical proficiency in data entry, CRM tools, and database management. Adept at organizing multi-stakeholder programs, monitoring project criteria, and providing high-quality support within structured environments.
AREAS OF EXPERTISE
• Administrative Support: Project lifecycle assistance, information gathering, workflow tracking, and file management.
• Systems & Data Management: Advanced Excel/Google Workspace, Jira, ticketing systems, CRM tools, and database administration.
• Communication & Linguistics: Advanced English, Intermediate German, professional translation, conflict resolution, and cross-cultural relations.
• Operational Efficiency: Strict time management, high-volume task prioritization, collaborative teamwork, and analytical problem-solving.
PROFESSIONAL EXPERIENCE
Senior Operations Coordinator & Customer Support Specialist Myle (New York-based Transportation Logistics) | 2021 – 2024
• Provided high-level administrative support, resource coordination, and tracking for a major transport operations firm servicing corporate and healthcare sectors.
• Managed data entry, scheduling, and logistical routing for up to 10,000 drivers daily, independently managing full operational shifts.
• Utilized CRM software, internal databases and administrative ticketing systems to process high volumes of service requests, maintain accurate records, and resolve complex issues.
• Communicated daily with international clients and stakeholders, resolving critical operational conflicts with poise, clarity, and professionalism.
Freelance Translator Self-Employed (Ukraine) | 2019 – 2023
• Facilitated cross-cultural communication by translating legal, administrative, and creative documentation for international clients.
• Managed the end-to-end lifecycle of independent assignments, including timeline planning, budget tracking, client intake, and quality control.
Project Assistant (Technical Training & Team Project) Prog Academy | March 2025 – April 2025
• Collaborated within an Agile team environment to structure, track, and execute development tasks using Trello and version control systems.
• Contributed to the structural logic of data tables and admin panels, ensuring accuracy in digital information processing and data verification.
EDUCATION & TRAINING
• Bachelor’s Degree in Philology (English and German Languages) Kyiv National Linguistic University | 2015 – 2019
• Frontend Web Development Course Prog Academy | 2024 – 2025 Focus: Technical systems training, digital infrastructure, data parsing, and application logic.
TECHNICAL & DIGITAL SKILLS
• Office Productivity: Google Workspace (Docs, Sheets, Slides), Microsoft Office (Word, Excel, PowerPoint)
• Project Tracking & Admin Tools: CRM Platforms, Ticketing Systems, Git, Trello, Jira (basic knowledge)
• Digital Systems: Basic web infrastructure, JSON data structures, data entry verification
LANGUAGES
• Ukrainian: Native
• English: Advanced / Fluent (C1/C2)
• German: Intermediate (B1)