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Chat manager
- Considering positions:
- Chat manager, Chat operator, менеджер роботи з клієнтами, спеціаліст із кібербезпеки, адміністратор Telegram-каналів, спеціаліст служби підтримки, Python-програміст, AI-креатор, інженер комп'ютерних систем, Support specialist
- Age:
- 18 years
- City:
- Nizhyn
Contact information
The job seeker has provided: Phone number
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You can get this candidate's contact information from https://www.work.ua/resumes/19388793/
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Nikita Avramenko
City: Nizhin, Ukraine
Phone: [open contact info ](look above in the "contact info" section)
Email: [open contact info ](look above in the "contact info" section)
LinkedIn
Summary
Computer Engineering student (4th year) with a strong technical background and 1 year of customer
support experience (live chat and call center). Entry-Level Python Developer with experience in AI tools and
SQLite databases. Fast learner, detail-oriented, and highly disciplined. Looking for an entry-level position as
a Data Entry / Incident Editorial Specialist where I can combine analytical skills, communication experience,
and technical knowledge.
Skills
● Programming: Python (Entry-Level) — learning Python and developing scripts for
automation, data processing, and solving programming tasks.
● Databases: SQLite — proficient in SQL queries, database structure, and data management.
● AI Tools: Skilled in using AI (ChatGPT, Claude,Cursor, etc.) for task optimization, content
generation, and problem-solving.
● Technical: Advanced PC user, Windows OS, understanding of computer hardware and
networks.
● Data Management: Proficient in MS Excel (sorting, filtering, basic formulas).
● Languages: English — Intermediate (B1) / Ukrainian — Native.
● Soft Skills: Time management, analytical thinking, attention to detail, customer
communication, problem-solving, and ability to perform repetitive tasks with high
concentration.
● Customer Support: 1 year of experience in live chat and call center communication,
problem-solving, and customer assistance. .
Experience
● Provided customer support via live chat for 6 months, assisting users, resolving inquiries,
and maintaining high response quality.
● Handled inbound and outbound phone calls for 6 months, communicating with customers,
solving issues, and providing accurate information.
● Worked with CRM systems, maintained accurate records, and followed company
procedures.
● Developed strong communication, problem-solving, and multitasking skills while working in
a fast-paced environment.
2
Education
[Nizhin Economic College of National University of Life and Environmental Sciences of Ukraine]
Associate Degree in Computer Engineering September 2023 — Present (Expected graduation: June 2027) *
Relevant Courses: Computer Systems Architecture, Operating Systems, Database Management.
● Successfully completed 3 years of the program with a focus on technical disciplines.
City: Nizhin, Ukraine
Phone: [
Email: [
Summary
Computer Engineering student (4th year) with a strong technical background and 1 year of customer
support experience (live chat and call center). Entry-Level Python Developer with experience in AI tools and
SQLite databases. Fast learner, detail-oriented, and highly disciplined. Looking for an entry-level position as
a Data Entry / Incident Editorial Specialist where I can combine analytical skills, communication experience,
and technical knowledge.
Skills
● Programming: Python (Entry-Level) — learning Python and developing scripts for
automation, data processing, and solving programming tasks.
● Databases: SQLite — proficient in SQL queries, database structure, and data management.
● AI Tools: Skilled in using AI (ChatGPT, Claude,Cursor, etc.) for task optimization, content
generation, and problem-solving.
● Technical: Advanced PC user, Windows OS, understanding of computer hardware and
networks.
● Data Management: Proficient in MS Excel (sorting, filtering, basic formulas).
● Languages: English — Intermediate (B1) / Ukrainian — Native.
● Soft Skills: Time management, analytical thinking, attention to detail, customer
communication, problem-solving, and ability to perform repetitive tasks with high
concentration.
● Customer Support: 1 year of experience in live chat and call center communication,
problem-solving, and customer assistance. .
Experience
● Provided customer support via live chat for 6 months, assisting users, resolving inquiries,
and maintaining high response quality.
● Handled inbound and outbound phone calls for 6 months, communicating with customers,
solving issues, and providing accurate information.
● Worked with CRM systems, maintained accurate records, and followed company
procedures.
● Developed strong communication, problem-solving, and multitasking skills while working in
a fast-paced environment.
2
Education
[Nizhin Economic College of National University of Life and Environmental Sciences of Ukraine]
Associate Degree in Computer Engineering September 2023 — Present (Expected graduation: June 2027) *
Relevant Courses: Computer Systems Architecture, Operating Systems, Database Management.
● Successfully completed 3 years of the program with a focus on technical disciplines.
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The candidate's resume is posted at https://www.work.ua/resumes/19388793/