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Support specialist

Considering positions:
Support specialist, Оператор чата, Помічник керівника
City of residence:
Kyiv
Ready to work:
Remote

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CAREER SUMMARY
Not only dedicated English teacher with a Bachelor’s degree
with honour in English Philology but also private tutor with a
solid background. I have advanced communication and social
skills. Moreover, I have got strong insight into learning process
and motivation.
I also studied and lived in the United Kingdom. This experience
enhanced my language proficiency and intercultural
awareness. I am fascinated about creating captivating lessons
and helping people fulfil their goals.
KRISRINA
MOROZ
English Teacher

WORK EXPERIENCE
[open contact info](look above in the "contact info" section)
[open contact info](look above in the "contact info" section)
English teacher
www.reallygreatsite.com Val’s Academy
Kyiv Aug 2024 - Present

Work with adult learners.
Help people enhance their English level.
Help people prepare for international exams(IELTS, CAE.
EDUCATION FCE)

Bachelor of English Philology
English teacher
Petro Mohyla Black Sea National
JustSchool
University
2021 - 2025 Jan 2023 - Aug 2024

Worked with children and adults.
CERTIFICATION Helped people improve their English level.
Humanities and Social Sciences
Swansea University
2023 - 2024
Customer support
Adelina call center
TESOL June 2022- Jan 2023
Arizona University
2024 - 2025 Worked with CRM system.
Talked to customers and helped them with their applications
IELTS Worked with IP Telephone system
British Council; IDP IELTS; and
Cambridge University Press &
Assessment LANGUAGES
English
SKILLS Ukrainian
Communication
Time-management
Digital fluency
Empathy
Building relationships
Understanding others

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