Contact information

You can get this candidate's contact information from https://www.work.ua/resumes/19399254/

Work experience

Casino Manager

from 12.2024 to now (1 year 11 months)
Add Talent Solutions, Дистанційно (IT)

• Managed daily casino operations across multiple gambling projects.
• Designed and launched welcome packages, reload bonuses, cashback, rakeback and VIP promotions.
• Configured tournaments, prize pools and provider campaigns.
• Managed promotional lifecycle from idea → configuration → QA → launch → post-analysis.
• Created player retention and reactivation strategies.
• Worked with EvenBet, Strapi CMS and internal casino administration systems.
• Coordinated with CRM, Support, QA and Development teams.
• Managed relationships with game providers (Pragmatic Play, BGaming, OneSpinWin, Amusnet, etc.).
• Investigated gaming incidents and bonus issues.
• Analysed campaign performance using KPIs (Retention, Conversion Rate, Bonus Cost, GGR, NGR).

Achievements:

• Successfully launched 100+ promotional campaigns.
• Managed casino tournaments with prize pools up to €50,000.
• Improved player retention through personalized promotional mechanics.
• Optimized bonus configurations reducing operational issues.
• Led migration and testing of casino promotional mechanics.
• Coordinated provider integrations and promotional launches.

Middle QA Engineer

from 10.2022 to 08.2023 (11 months)
Stratis, Дистанційно (IT)

• Worked as part of a support and delivery team on active production projects.
• Tracked and investigated bugs and errors in real time and upon client requests.
• Verified and validated new features, fixes, and changes before release.
• Performed final project verification prior to client acceptance.
• Direct communication with clients regarding issues, requirements, and results.

Middle QA Engineer

from 07.2021 to 10.2022 (1 year 4 months)
Stratis, Дистанційно (IT)

• Development of test scenarios, test cases, and checklists.
• Frontend and backend testing of web applications.
• Accessibility testing according to A11Y standards.
• API testing using Postman.
• Problem analysis and quality improvement processes.
• Team collaboration and quality assurance planning.

QA Engineer

from 02.2021 to 07.2021 (6 months)
Open Source International, Дистанційно (IT)

• Creation of test cases, checklists, and test plans.
• Manual functional testing of desktop and mobile applications.
• Work with project documentation and technical requirements.
• Documentation and reporting of test results.

Поліцейський

from 08.2012 to 07.2021 (9 years)
Національна поліція України, Бердянськ (Охорона, безпека)

Охорона та порядок

Education

Бердянський державний педагогічний університет

Психологія, Бердянськ
Higher, from 2016 to 2017 (1 year)

Харківський Національній університет внутрішніх справ

Правознавство, Харків
Higher, from 2015 to 2026 (11 years)

Additional education and certificates

Scrum and Project Management Methodologies

2023
Certificate

Web Testing

2023
Certificate

Python Essential

2023
Certificate

Git Basics

2023
Certificate

PHP Starter renewed

2023
Certificate

Python Starter 3.8

2023
Certificate

DRUPAL TUTORIAL: Drupal 8 Beginner to Advanced in 8 PROJECTS

2022
Certificate

PHP v.7+ и MySQL с нуля

2022
Certificate

Создание сайтов на PHP для начинающих

2022
Certificate

EdX Verified Certificate for Introduction to Web Accessibility

2022
Certificate

Knowledge and skills

• Уміння працювати в режимі багатозадачності
• Здатність до навчання
• Комунікабельність
• Доброзичливість
• Чесність
• Адаптивність
• Дисциплінованість
• Робота із запереченнями
• Прийом вхідних дзвінків
• Ведення CRM
• Неконфліктність
• Висока працездатність

Language proficiencies

• English — average
• Ukrainian — fluent

Additional information

Надаю перевагу вакансіям з бронюванням.