Contact information

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Work experience

E-commerce Operations Manager

from 09.2025 to 08.2026 (1 year)
E-commerce, Дистанційно (Роздрібна торгівля)

• Operational Management: Independently managed the full operational cycle of an e-commerce project and ensured the execution of key operational processes — from supply and inventory management to order processing and delivery coordination.
• Data Operations: Worked with operational data related to products and orders, updating and verifying information, ensuring data consistency across different operational systems, and identifying discrepancies.
• Order Management: Coordinated the order lifecycle, including preparing data for order fulfillment, providing the necessary information for shipment, and monitoring delivery statuses.
• Inventory Control: Regularly monitored inventory levels at warehouses in Poland and Ukraine, analyzed replenishment needs, and planned quantities for upcoming shipments.
• Logistics Operations: Coordinated the movement of goods within an international supply chain — from a supplier in the United States through a warehouse hub in Poland to Ukraine; monitored international shipment statuses.
• Financial Operations: Calculated operational expenses and product costs, monitored financial metrics for orders, and verified that expenses complied with the terms and rates agreed with operational partners.

Life Guard

from 06.2018 to 02.2019 (9 months)
Carnival Cruise Line (USA, Florida), Дистанційно (Туризм)

• Worked under an international contract as part of an English-speaking team on board cruise ships operating in the USA and the Bahamas.
• Monitored guests and children around the pool areas to ensure compliance with safety rules and company procedures.
• Coordinated with the team during emergency situations according to international safety procedures.
• Maintained company safety standards and provided immediate assistance when required.

Education

Rivne Institute of Slavonic Studies

English Philology, Рівне
Higher, from 2014 to 2016 (2 years)

Knowledge and skills

• Data Operations
• Excel та Google Sheets
• Financial Operations
• Order Management
• Inventory Control
• Process Operations
• Logistics Operations

Language proficiencies

English — above average

Additional information

I have hands-on experience managing and coordinating operational processes within an e-commerce project, including working with operational data, order management, inventory control, supply coordination, and international logistics. I use Excel and Google Sheets to process, verify, and analyze operational data. I have a systematic approach to business processes, strong attention to detail, and hands-on experience independently managing the operational cycle. I am developing my career in Business Operations and seeking a Junior Business Operations Specialist position where I can apply my practical operational experience in a professional business environment.