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Спеціаліст підтримки користувачів
- Age:
- 21 years
- City of residence:
- Kyiv
- Ready to work:
- Remote
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You can get this candidate's contact information from https://www.work.ua/resumes/19418979/
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[open contact info ](look above in the "contact info" section) 21 ans
Vladyslav Yakovenko Toulouse, France 07 80 09 48 83
Customer Support
Specialist
Motivated and fast-learning professional with experience in freelance digital content creation and
competitive esports. Strong communication, teamwork, and problem-solving skills. Currently based in
France and seeking a remote position in Customer Support, Chat Support, or Technical Support.
Зараз проживаю у Франції, та шукаю роботу дистанційно як Оператор чату, Спеціаліст з технічної підтримки.
У резюме зазначений мій французький номер, краще контактувати мене через почту.
Professional Experience
Customer Support Specialist 2023 - 2024
Uklon, Ukraine
Provided customer support via chat and email, resolving user issues quickly and professionally.
Assisted customers with ride orders, payments, account access, and general service inquiries.
Worked with internal tools to investigate and resolve customer complaints.
Maintained a high level of communication, empathy, and problem-solving while handling multiple
conversations.
Digital Content Creator 2018 - 2019
Freelance, Ukraine
Managed client orders independently and consistently met deadlines.
Created and edited video content using Vegas Pro and Adobe Premiere Pro.
Designed graphics using Adobe Photoshop.
Professional eSports Player 2021 - 2025
Valorant, Ukraine
Performed in a highly competitive team environment.
Developed strong teamwork and communication skills.
Demonstrated discipline, focus, and the ability to perform under pressure.
Education
High school diploma Sept. 2016 - Mai 2022
Lyceum No. 3 Irpin, Ukraine
Skills
Fast learner with strong organizational and teamwork skills.
Strong problem-solving skills and the ability to work under pressure.
Able to work independently and manage tasks efficiently.
Reliable, punctual, and detail-oriented.
Adaptable and eager to learn new technologies and software.
Experience with Adobe Photoshop, Adobe Premiere Pro, and Vegas Pro.
Excellent computer skills.
Languages
Français
B1-B2
Anglais
B2
Russe
Native
Ukrainien
Vladyslav Yakovenko Toulouse, France 07 80 09 48 83
Customer Support
Specialist
Motivated and fast-learning professional with experience in freelance digital content creation and
competitive esports. Strong communication, teamwork, and problem-solving skills. Currently based in
France and seeking a remote position in Customer Support, Chat Support, or Technical Support.
Зараз проживаю у Франції, та шукаю роботу дистанційно як Оператор чату, Спеціаліст з технічної підтримки.
У резюме зазначений мій французький номер, краще контактувати мене через почту.
Professional Experience
Customer Support Specialist 2023 - 2024
Uklon, Ukraine
Provided customer support via chat and email, resolving user issues quickly and professionally.
Assisted customers with ride orders, payments, account access, and general service inquiries.
Worked with internal tools to investigate and resolve customer complaints.
Maintained a high level of communication, empathy, and problem-solving while handling multiple
conversations.
Digital Content Creator 2018 - 2019
Freelance, Ukraine
Managed client orders independently and consistently met deadlines.
Created and edited video content using Vegas Pro and Adobe Premiere Pro.
Designed graphics using Adobe Photoshop.
Professional eSports Player 2021 - 2025
Valorant, Ukraine
Performed in a highly competitive team environment.
Developed strong teamwork and communication skills.
Demonstrated discipline, focus, and the ability to perform under pressure.
Education
High school diploma Sept. 2016 - Mai 2022
Lyceum No. 3 Irpin, Ukraine
Skills
Fast learner with strong organizational and teamwork skills.
Strong problem-solving skills and the ability to work under pressure.
Able to work independently and manage tasks efficiently.
Reliable, punctual, and detail-oriented.
Adaptable and eager to learn new technologies and software.
Experience with Adobe Photoshop, Adobe Premiere Pro, and Vegas Pro.
Excellent computer skills.
Languages
Français
B1-B2
Anglais
B2
Russe
Native
Ukrainien
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The candidate's resume is posted at https://www.work.ua/resumes/19418979/