Аліна

Customer support specialist

Considering positions:: Customer support specialist, менеджер чата, акаунт-менеджер, персональний асистент, координатор проєктів, оператор контакт-центру, фахівець з логістики, продавець-консультант, інтернет-маркетолог, менеджер з продажу
Employment type:: full-time, part-time
Age:: 20 years
City of residence:: Zhytomyr
Ready to work:: Berdychiv, Remote

Contact information

The job seeker has provided: Phone numberEmail

You can get this candidate's contact information from https://www.work.ua/resumes/19436574/

Work experience

Data analyst

from 07.2025 to 08.2025 (2 months)
Autopay, Дистанційно (Фінанси, банки, страхування)

Engineered prompt systems for service categorization and audience segmentation using advanced techniques from
recent prompt engineering research
Built web scraping pipeline using BeautifulSoup, Scrapy, and Playwright to automate data collection
Implemented prompt validation using Pydantic and deployed workflows in Langfuse
Developed test scripts and data cleaning pipelines to ensure model response quality

Education

Вінницький технічний університет

Ком'ютерні науки, Вінниця
Unfinished higher, from 2023 to 2025 (2 years)

Winner of the All-Ukrainian Robotics Competition: My teammate and I have developed a self-propelled device with
a claw that can be used as a grabbing element. I wrote the code to control the device through a gamepad.
Wrote term paper about defining the concept of consciousness for AI

Knowledge and skills

Знання касової дисципліни
Оформлення барної стійки
Приготування кавових напоїв
Пунктуальність
Здатність до навчання
Адаптивність
Data management
Understandability
Microsoft Copilot

Language proficiencies

English — advanced
Polish — advanced
French — beginner
Chinese — beginner

Additional information

International Experience:
Leopolis For Future - Internship program, Poland (Summer 2025)
On Board with EU - Youth exchange project, Kroczyce, Poland (October 2024)
House of Solidarity - Volunteer project, France (December 2024)