Contact information

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Work experience

Social Worker

from 09.2020 to now (6 years)
Dnipro City Center for Social Services (Державні організації)

Директор філії

from 03.2014 to 08.2020 (6 years 6 months)
ПраТ СТ "Іллічівське", Дніпро (Фінанси, банки, страхування)

Drove the agency to the top of the company’s regional ranking, achieving a 25% sales growth and an 80% client retention rate by optimizing customer service, developing a B2B partner acquisition strategy, and implementing a mentorship and KPI system for the agent team, which resulted in consistently exceeding quarterly targets and building a high-performing team.

Education

Dnipropetrovsk State University of Internal Affairs

Master of Laws (LL.M.) in Jurisprudence, Дніпро
Higher, from 2006 to 2008 (2 years)

National Metallurgical Academy of Ukraine

Master of Management, Дніпро
Higher, from 2001 to 2006 (5 years)

Additional education and certificates

UI/UX design course at Mate academy

2025, 1рік
Certificate

Knowledge and skills

• UI-дизайн
• UX-дизайн
• Figma
• Створення прототипів
• Пунктуальність
• Розробка лендингів
• Доброзичливість
• Креативність
• Adobe Illustrator
• Комунікабельність
• Interactive prototyping

Language proficiencies

• English — above average
• Ukrainian — fluent