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Yurii
Project manager
- City of residence:
- Kyiv
- Ready to work:
- Remote
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You can get this candidate's contact information from https://www.work.ua/resumes/19452960/
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YURII SLOBODCHUKOV
The Hague, Netherlands, 32 y.o. | English (C1) | Ukrainian (Native)
Email: [open contact info ](look above in the "contact info" section)
Telegram: @yurii_slobodchukov; [open contact info ](look above in the "contact info" section) | Whatsapp:@Yurii_Slobodchukov; [open contact info ](look above in the "contact info" section)
PROFESSIONAL SUMMARY
Business & Customer Relations professional with 12+ years of experience leading business operations, managing
client relationships, and delivering exceptional customer experience. Strong communication, stakeholder
management, and problem-solving skills with a customer-first mindset.
CAREER HIGHLIGHTS
- 12+ years of leadership and operations management experience
- Built and scaled 3 hospitality businesses from concept to launch
- Delivered a €1M project in the Netherlands from fundraising to opening
- Led teams of up to 110 employees (incl multi-national teams)
- Served operations handling up to 1,100 customers per day
- Achieved 51.4% ROI and >USD 30,000 monthly net profit in second venture
CORE COMPETENCIES | TECHNICAL SKILLS
Customer Relationship Management | Account Management | Stakeholder Management | Business Operations |
Problem Solving | Communication | Data Analysis | Project Management
Microsoft Excel | Google Sheets | PowerPoint | Google Slides | Jira | Confluence
PROFESSIONAL EXPERIENCE
Co-owner & CEO | “Kantoor 1643” bar & restaurant | The Hague, Netherlands
- Built and launched a €1M hospitality project from initial fundraising to daily operations
- Analysed business performance, budgeting, and KPIs to support operational decision-making
- Managed relationships with customers, suppliers, partners, and key stakeholders
- Resolved customer issues, improved service quality, and implemented operational improvements to
enhance customer satisfaction
Founder & CEO | “Koktelka” cocktail bar and restaurant | Kharkiv
- Business outperformed the financial plan by approximately 2X from day 1
- Achieved 51.4% ROI and monthly net profit exceeding USD 30,000
Founder & CEO | “Myata” pre-party bar | Kharkiv
- Managed operations, budgeting, recruitment, and customer experience from concept to launch
EDUCATION
- Master of Project Management | NTU "Kharkiv Polytechnic Institute", Kharkiv, Ukraine
- Bachelor of Computer Science | NTU "Kharkiv Polytechnic Institute", Kharkiv, Ukraine
CUSTOMER EXPERIENCE
12+ years delivering high-quality customer experience, resolving complex client issues, managing business
operations, and building long-term relationships.
The Hague, Netherlands, 32 y.o. | English (C1) | Ukrainian (Native)
Email: [
Telegram: @yurii_slobodchukov; [
PROFESSIONAL SUMMARY
Business & Customer Relations professional with 12+ years of experience leading business operations, managing
client relationships, and delivering exceptional customer experience. Strong communication, stakeholder
management, and problem-solving skills with a customer-first mindset.
CAREER HIGHLIGHTS
- 12+ years of leadership and operations management experience
- Built and scaled 3 hospitality businesses from concept to launch
- Delivered a €1M project in the Netherlands from fundraising to opening
- Led teams of up to 110 employees (incl multi-national teams)
- Served operations handling up to 1,100 customers per day
- Achieved 51.4% ROI and >USD 30,000 monthly net profit in second venture
CORE COMPETENCIES | TECHNICAL SKILLS
Customer Relationship Management | Account Management | Stakeholder Management | Business Operations |
Problem Solving | Communication | Data Analysis | Project Management
Microsoft Excel | Google Sheets | PowerPoint | Google Slides | Jira | Confluence
PROFESSIONAL EXPERIENCE
Co-owner & CEO | “Kantoor 1643” bar & restaurant | The Hague, Netherlands
- Built and launched a €1M hospitality project from initial fundraising to daily operations
- Analysed business performance, budgeting, and KPIs to support operational decision-making
- Managed relationships with customers, suppliers, partners, and key stakeholders
- Resolved customer issues, improved service quality, and implemented operational improvements to
enhance customer satisfaction
Founder & CEO | “Koktelka” cocktail bar and restaurant | Kharkiv
- Business outperformed the financial plan by approximately 2X from day 1
- Achieved 51.4% ROI and monthly net profit exceeding USD 30,000
Founder & CEO | “Myata” pre-party bar | Kharkiv
- Managed operations, budgeting, recruitment, and customer experience from concept to launch
EDUCATION
- Master of Project Management | NTU "Kharkiv Polytechnic Institute", Kharkiv, Ukraine
- Bachelor of Computer Science | NTU "Kharkiv Polytechnic Institute", Kharkiv, Ukraine
CUSTOMER EXPERIENCE
12+ years delivering high-quality customer experience, resolving complex client issues, managing business
operations, and building long-term relationships.
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The candidate's resume is posted at https://www.work.ua/resumes/19452960/