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Менеджер з продажу туристичних послуг
- Considering positions:
- Менеджер з продажу туристичних послуг, Організатор заходів
- City of residence:
- Nemyriv (Vinnytsia Region)
- Ready to work:
- Kyiv, Remote
Contact information
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You can get this candidate's contact information from https://www.work.ua/resumes/19488348/
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Personal Data
Svitlana Michenko
Address str. Shevchenka 50
Rayhorod, Vinnytsia
Region 22880, Ukraine
Phone number [open contact info ](look above in the "contact info" section)
E-mail [open contact info ](look above in the "contact info" section)
Date of birth 11.06.1997
Professional Experience
Flight Attendant
SkyUp Airlines
July 2025 - April 2026
• Ensured passenger safety and comfort throughout all phases of flight
• Performed pre-flight safety checks and delivered safety demonstrations
• Provided exceptional customer service in a dynamic, multicultural environment
• Assisted passengers with boarding, seating, and special requests
• Responded to onboard emergencies in accordance with aviation safety procedures
• Collaborated with the flight crew to maintain the highest standards of safety and service
Waitress (Room Service & Banqueting)
Holiday Inn Kyiv
September 2019 - January 2020
• Delivered high-quality customer service in room service and banqueting operations
• Served international guests during conferences, business meetings, and special events
• Operated the Micros POS system and processed payments accurately
• Maintained high hospitality standards while working in a fast-paced environment
• Completed professional training in True Hospitality, Problem Handling, Food & Beverage Service, and Credit Card Security
Transfer Representative
Tez Tour
May 2017 - October 2017
• Assisted international tourists throughout their travel experience
• Coordinated airport transfers and transportation services
• Communicated effectively with guests from different cultural backgrounds
• Resolved unexpected situations professionally and efficiently
• Ensured a positive customer experience from arrival to departure
Education
Master's Degree in Tourism
Taras Shevchenko National University of Kyiv
2018 - 2020
Bachelor's Degree in Tourism
Taras Shevchenko National University of Kyiv
2014 - 2018
Key Skills
• Passenger Safety
• Customer Service
• Emergency Response
• Conflict Resolution
• Teamwork
• Communication
• Problem Solving
• Time Management
• Adaptability
• Cultural Awareness
• Attention to Detail
• Hospitality
Languages
• Ukrainian -Native
• English - Intermediate (B1)
Svitlana Michenko
Address str. Shevchenka 50
Rayhorod, Vinnytsia
Region 22880, Ukraine
Phone number [
E-mail [
Date of birth 11.06.1997
Professional Experience
Flight Attendant
SkyUp Airlines
July 2025 - April 2026
• Ensured passenger safety and comfort throughout all phases of flight
• Performed pre-flight safety checks and delivered safety demonstrations
• Provided exceptional customer service in a dynamic, multicultural environment
• Assisted passengers with boarding, seating, and special requests
• Responded to onboard emergencies in accordance with aviation safety procedures
• Collaborated with the flight crew to maintain the highest standards of safety and service
Waitress (Room Service & Banqueting)
Holiday Inn Kyiv
September 2019 - January 2020
• Delivered high-quality customer service in room service and banqueting operations
• Served international guests during conferences, business meetings, and special events
• Operated the Micros POS system and processed payments accurately
• Maintained high hospitality standards while working in a fast-paced environment
• Completed professional training in True Hospitality, Problem Handling, Food & Beverage Service, and Credit Card Security
Transfer Representative
Tez Tour
May 2017 - October 2017
• Assisted international tourists throughout their travel experience
• Coordinated airport transfers and transportation services
• Communicated effectively with guests from different cultural backgrounds
• Resolved unexpected situations professionally and efficiently
• Ensured a positive customer experience from arrival to departure
Education
Master's Degree in Tourism
Taras Shevchenko National University of Kyiv
2018 - 2020
Bachelor's Degree in Tourism
Taras Shevchenko National University of Kyiv
2014 - 2018
Key Skills
• Passenger Safety
• Customer Service
• Emergency Response
• Conflict Resolution
• Teamwork
• Communication
• Problem Solving
• Time Management
• Adaptability
• Cultural Awareness
• Attention to Detail
• Hospitality
Languages
• Ukrainian -Native
• English - Intermediate (B1)
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The candidate's resume is posted at https://www.work.ua/resumes/19488348/