Елєна

ELIENA KOVALENKO
Kyiv, Ukraine
17 February 1995
Female
[open contact info](look above in the "contact info" section)

LANGUAGES PROFILE

English Senior QA Engineer with 10+ years of experience in Manual QA
specializing in web, mobile and API testing across Healthcare, E-
learning, Telecommunications, Energy and Public Sector domains.
Ukrainian Experienced in the full software development lifecycle,
requirements analysis, test planning, defect management and
cross-functional collaboration. Strong analytical mindset with
Russian
extensive experience working directly with customers, developers,
designers and product managers. Passionate about improving
HOBBIES product quality and user experience while mentoring teammates
and optimizing QA processes.
Volleyball
EDUCATION
Photography
Master's degree, Information Jan 2015 - Dec 2017
Technology
Kharkiv National University of Radioelectronics

Bachelor's degree, Informatics Jan 2011 - Dec 2015
Kharkiv National University of Radioelectronics

EMPLOYMENT

Customer Support Engineer/ QA Sep 2021
Welkin Health

QA Engineer Oct 2015 - Sep 2024
Infostroy Ltd., Ukraine

SKILLS

Customer Support Communication Skills

Team Collaboration Problem Solving

Bug Tracking Mobile Testing (iOS & Android)

Regression Testing Cross-browser Testing

API Testing (Postman) Web Testing

Manual Testing
TOOLS & PLATFORMS

Jira Confluence

GitHub Figma

Twilio Mailgun

DocuSign DataDog

Postman

COURSES

English for IT

CERTIFICATES

English for IT

HIPAA Awareness Training for Business
Associates

HIPAA Security Training

KEY ACHIEVEMENTS

More than 10 years of commercial QA experience
Tested complex Healthcare SaaS platforms used by thousands
of users
Worked directly with international customers and stakeholders
Improved product quality through detailed requirement
analysis and proactive communication
Performed API, UI, Web and Mobile testing from requirements to
production release
Mentored junior QA engineers and participated in knowledge
sharing