Наталія

Nataliia Huliak
Kyiv, Ukraine
Phone: [open contact info](look above in the "contact info" section)
Email: [open contact info](look above in the "contact info" section)
I am an ambitious person with passion for learning new skills. Communication is my strong asset that allows me to fulfill my responsibilities as a remote working professional. I was an outstanding student throughout my education process. My broad experience as well as my education makes me a valuable addition to your team.

Experience

2021 – 2026

Master Guys Demolition Inc. - Chief Executive Administrator of Master Guys Demolition Inc (remote work in USA)
Responsibilities:
• communicating with customers
• preparing documentation for demolition and construction
• obtaining permits from the City of Chicago and surrounding areas
• processing invoices
• controlling projects
• creating financial reports for the CEO
• preparing lien waivers for the clients
• Experienced in using ChatGPT and AI tools to support administrative tasks, prepare professional correspondence, generate ideas, and increase work efficiency.

2017 - 2026

Happy Sky Cleaning - Senior Customer Support (remote work in USA)
Responsibilities:
• communicating with customers
• maintaining data integrity in the system

2017 – 2019

Nick’s Window Cleaning – Senior Customer Support (remote work in Canada)
Responsibilities:
• communicating with customers
• maintaining data integrity in the system

2014 – 2017

Reshipping Company (remote work in USA)

Call – Center Assistant:
Responsibilities:
• conducting employment interviews with candidates in the USA
• website chat administrator

Head of HR Department
Responsibilities:
• overseeing hiring process
• training new joiners
• supporting in role changes

Head of Stock Take Department
Responsibilities:
• overseeing inventory
• preparing orders for suppliers
• managing subordinates

Senior Amazon/eBAY Supervisor
Responsibilities:
• working with Amazon/eBAY retailers;
• maintaining inventory
• overseeing claims process with Customer Services of Amazon
• maintaining external communication with contractors
• preparing financial reports for Amazon/eBAY retailers

2008 – 2015

Wholesale company owner in Ukraine: exporting biofuel to Germany, Austria and Poland.

2007 – 2008

Visions LLP (Devon, United Kingdom)
Personal Assistant to Senior Executive
Responsibilities:
• customer support
• strategic planning
• sales operations
• contractor communication
• invoices processing
• HR activities
• verbal translation (Polish-English
• English-Russian, Russian-Polish)

2005 – 2006

The Range - Superstore Home and Leisure Ltd (Devon, United Kingdom)

Stock Taking Assistant to the Operations Manager
Responsibilities:
• maintaining inventory
• invoices processing
• conducting sales operations
• supplier communication
• assisting clients
• maintaining data integrity in the system
• employee training in company’s internal system
Education
2023
Zhytomyr Ivan Franko State University

Master of English and German teacher

2010
Zhytomyr National Agroecological University
Postgraduate studies in Manager of foreign economic activity

2009
Zhytomyr National Agroecological University
Bachelor of Manager of foreign economic activity

2000
High school #7 – Novograd – Volynskiy, Ukraine

Processional knowledge
• Microsoft Office
• High internet literacy
• E-commerce product sales
• Preparation of documents for English speaking companies/ solicitors
• Team leading
• Professional written communication

Functional skills
• Excellent communication
• Fast learner
• Good time and resources organization
• Driving License (category B)
Languages
• Ukrainian - native speaker
• Russian - native speaker
• English - C1
• Polish - A1
• German - A1

Hobbies
• Travelling
• Financial literacy
• Swimming
• Driving