Владислав

WORK EXPERIENCE
Digital Photo Center "Fujifilm" Odesa, Ukraine

Photo book collector
13/02/2017 – 17/05/2017
• Assembly of photo books and vignettes (assembly, gluing, cropping, etc.).

Hotel Complex "Odesa" Odesa, Ukraine

Vladyslav Kaminskyi Waiter
18/05/2017 – 19/10/2018
• Work with the guests of the restaurant (information about new products,
Date of birth: 27/03/1997 promotions, special offers, events).
Place of birth: Odesa, Ukraine • Banquet service (weddings and corporate events).

Nationality: Ukrainian TELUS International Europe Sofia, Bulgaria

Game Support Representative
07/04/2019 – 23/07/2021
CONTACT • Helping players with any problems they may face. Working with a database of
players to provide better support, verification to recover an account if it has been
 Odesa, Ukraine (Home) lost or hacked, playing our games to understand all the intricacies of the
gameplay to help players who have questions, be it a gaming or technical issue.
 [open contact info](look above in the "contact info" section) • Working with the team to improve our workflows. Constant monitoring and
passing of updates to our game products so that the information provided to the
 [open contact info](look above in the "contact info" section) (Viber) player is relevant and presented in an understandable language.
 @kamin_skyi (Telegram)
EDUCATION AND TRAINING
31/08/2012 – 29/06/2016 Odesa, Ukraine

Junior Specialist Degree "Technician programmer" College of
Industrial Automation and Information Technology

31/08/2016 – 29/06/2018 Odesa, Ukraine

Bachelor Degree "Computer engineering" Odesa National Academy
of Food Technologies

LANGUAGE SKILLS
MOTHER TONGUE(S): Russian
Other language(s):
English

Listening B1 Spoken production A2
Reading B1 Spoken interaction A2
Writing A2

Ukrainian

Listening C1 Spoken production B2
Reading C1 Spoken interaction B2
Writing B2

Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user

COMMUNICATION AND INTERPERSONAL SKILLS
Communication and interpersonal skills
Excellent communication skills gained through my two years of experience as a support
agent (listening to clients, understanding their wishes and concerns). Also,
communication within the team allows me to always find a common language to
achieve our goals.