Віталій

Vitalii Shmahailo
PROFESSIONAL SUMMARY
Client-focused professional with experience in sales, business
development, and building long-term customer relationships. Skilled in
communication with clients, understanding their needs, negotiating, and
providing effective solutions. Experienced entrepreneur with a practical
background in developing businesses, managing sales processes, and
working directly with customers.

CONTACT
[open contact info](look above in the "contact info" section) WORK HISTORY
[open contact info](look above in the "contact info" section) Founder and CEO 09/2023 - 07/2026
Autocontrol.pl - Warsaw, Poland 2 years and 11 months
Ukrainian
Responsibilities:
• Found new customers through social media, online platforms, and
SKILLS referrals.
• Sold the company's services, advised customers, and helped them
• Finding new customers choose the right car.
• Working with B2B and B2C clients
• Negotiated with customers and car sellers and managed the sales
• Customer communication process from the first contact to the purchase.
• Building long-term relationships
• Built long-term relationships with customers by providing professional
• Understanding customer needs
support and service.
• Team management
• Promoted the company through social media and online
• Social media promotion communication.
Achievements:

LANGUAGES • Built a client base through personal communication, recommendations,
and online promotion.
English
• Successfully managed the full sales cycle: from finding customers to
Upper intermediate closing deals.
• Developed strong negotiation and customer relationship skills in the
Polish
automotive market.
Upper intermediate
Ukrainian Founder and CEO 03/2019 - 04/2023
Vermont_mebli_ck - Cherkasy, Ukraine 4 years and 2 months
Native Responsibility:
• Found new customers through social media, my business blog, and
online communities.
• Negotiated with customers, answered their questions, and helped them
choose the right products.
• Sold furniture to both business (B2B) and private (B2C) customers.
• Managed the production process and updated the product range based
on customer feedback and market trends.
• Led a team of 4 employees and organized daily work.
• Built a stable team with no employee turnover during 4 years of
running the company.
Business portfolio: @vermont_mebli_ck
Achievements:
• Successfully built a business from the ground up and created a
recognizable local brand in the furniture market.
• Developed an effective customer acquisition system through online
presence and direct communication with clients.
• Created a reliable team of 4 employees and maintained stable
operations for 4 years.

EDUCATION
Diploma of Higher Education: Marketing, 09/2007 - 06/2012
Kyiv Slavic University - Kyiv

HOBBIES AND INTERESTS
• Vocal training and public performance
• Online chess
• Fitness and an active lifestyle